Laura Lee
United Kingdom
Summary
Attentive Swim Instructor with proven abilities teaching individual and group instruction for all abilities. In previous roles, I have recruited, onboarded and trained staff, managed teams, and handled administrative duties, giving me a solid understanding of aquatic facility operations.
Overview
21
21
years of professional experience
Work History
Swim Teacher
Foxhills Country Club
04.2024 - Current
- Teaching the Swim England Curriculum from Ducklings to Stage 7 awards.
- Adapted teaching techniques to different learning styles.
- Took notes strengths and weaknesses of each child in class to track progress via Coursepro.
Swim Instructor, Aqua Rangers, April 2022 to 2023,
Aqua Rangers
04.2022 - 09.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Took notes strengths and weaknesses of each child in class to track progress.
Swim Teacher/ Lifeguard/ Sports Office Assistant
The Hurlingham Club
01.2013 - 03.2019
- Covered swim instruction and informed site director of concerns regarding health and safety of swim students.
- Prepared equipment before each class class and stored items promptly after classes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Swim Instructor
Swimming Nature
10.2012 - 12.2013
- Prepared equipment before each class class and stored items promptly after classes.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
Swim Instructor & Senior Receptionist
Virgin Active
01.2012 - 12.2013
- Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
Swim Instructor & Membership Sales Advisor
SLM Leisure
11.2007 - 01.2010
- Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
- Prepared variety of different written communications, reports and documents.
Duty Manager & Lifeguard Cover
RB Health Club
11.2004 - 02.2009
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
Swim School Manager
Slippery Fish Swim School
12.2006 - 09.2008
- Identified issues, analyzed information and provided solutions to problems.
- Monitored company inventory to keep stock levels and databases updated.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Senior Play Worker
Club Land Play Scheme Ltd
10.2003 - 06.2006
- Maintained excellent attendance record, consistently arriving to work on time.
- Improved operations through consistent hard work and dedication.
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Water Safety: RLSS (NRASTC) - National Rescue Award For Swimming Teachers
Swim England
United Kingdom04.2024
Teaching Swimming: - SEQ Level 2 Teaching Swimming Qualification
Swim England
United Kingdom04.2023
Master of Arts - Acting
Kingston University London
United Kingdom07.2011
ASA (SEQ) - Level 1 Teaching Swimming
Swim England
United Kingdom03.2007
Bachelor of Arts - Drama
Kingston University London
London07.2006
NVQ - Level 2 Play Work Certificate
National Vocational Qualification
United Kingdom07.2004
Timeline
Swim Teacher
Foxhills Country Club
04.2024 - Current
Swim Instructor, Aqua Rangers, April 2022 to 2023,
Aqua Rangers
04.2022 - 09.2023
Swim Teacher/ Lifeguard/ Sports Office Assistant
The Hurlingham Club
01.2013 - 03.2019
Swim Instructor
Swimming Nature
10.2012 - 12.2013
Swim Instructor & Senior Receptionist
Virgin Active
01.2012 - 12.2013
Swim Instructor & Membership Sales Advisor
SLM Leisure
11.2007 - 01.2010
Swim School Manager
Slippery Fish Swim School
12.2006 - 09.2008
Duty Manager & Lifeguard Cover
RB Health Club
11.2004 - 02.2009
Senior Play Worker
Club Land Play Scheme Ltd
10.2003 - 06.2006
Water Safety: RLSS (NRASTC) - National Rescue Award For Swimming Teachers
Swim England
Teaching Swimming: - SEQ Level 2 Teaching Swimming Qualification
Swim England
Master of Arts - Acting
Kingston University London
ASA (SEQ) - Level 1 Teaching Swimming
Swim England
Bachelor of Arts - Drama
Kingston University London
NVQ - Level 2 Play Work Certificate
National Vocational Qualification
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