Laura Lazdina
Leicester,Leicestershire
Summary
Results-driven professional with expertise in interpersonal communication, collaboration, and problem-solving. Proven track record of delivering high-quality service and achieving consistent results. Experienced in training and mentoring team members, fostering a proactive and hands-on approach to task completion.
Overview
13
13
years of professional experience
12
12
years of post-secondary education
Work history
Accounts Payable Supplier Specialist
Cromwell Tools Ltd
Leicester
01.2025 - Current
- Manage end-to-end accounts payable processes to facilitate efficient financial operations and maintain strong supplier relationships.
- Facilitated effective communication with suppliers to ensure timely resolution of queries and disputes while providing account updates.
- Executed weekly and monthly payment runs (BACS/CHAPS) to ensure timely and compliant payments.
- Engaged with procurement, warehouse, and finance teams to investigate and resolve intricate invoice discrepancies through effective communication and problem-solving.
- Facilitated month-end close activities by managing accruals, aged creditor reporting, and preparing audit documentation.
- Ensure supplier master data remains accurate and compliant with internal controls to uphold organisational integrity.
- Optimised processes to enhance efficiency and eliminate invoice backlog.
- Processed invoices with precision and accountability, ensuring correct coding and approval routing.
- Maintained supplier accounts by managing onboarding processes and executing timely data updates.
- Managed invoice processing workflows, verifying compliance with established supplier payment timelines and ensuring accuracy in documentation.
- Conducted thorough reconciliations of supplier statements while systematically following up on outstanding invoices and credits..
Export Shipping Administrator
Cromwell Tools Ltd
Leicester
12.2022 - 01.2025
- Managing the completion of essential export documentation for regular international shipment to worldwide locations. This includes Commercial Invoices, Packing Lists, Dangerous Goods Notes and Proof of Export documents.
- Identifying and resolving discrepancies within received information before producing accurate final invoices to customers.
- Taking ownership of Shipping Enquiries and requests for ad-hoc arrangements for the International Customer base, nationally and globally.
- Effective record keeping and audit logs of completed tasks.
- Building stable and collaborative relationships with key stakeholders, including internal functions, third-party logistics providers and agents.
- Seeking root cause resolutions to complex enquiries or repeat scenarios to drive operational efficiencies.
- Completing Transport bookings and owning associated enquiries, including documentation upload, tracking, proof of delivery and failure management.
- Providing technical support where required to ensure compliant distribution of products and segregation of hazardous items as per international regulations.
- Championing continuous improvement of services and operational processes.
- Supporting the allocation of workflow across functions to ensure all enquiries are managed accurately and promptly.
- Liaised with shipping agents for smooth operations.
- Developed relationships with carriers, securing preferential rates and services.
Production Planning / Administrator
FGS Ingredients
Leicester
02.2021 - 08.2022
- Processing sales orders exporting them in CSV file from Sage software to the Excel Spreadsheet.
- Updating Excel spreadsheet and process Packing orders/Bulk orders/Purchase order/Mill orders updating order dates despatch date and delivery date.
- Requesting products from Outside Locations on daily bases to complete orders and production. Update Storages spreadsheet with day-to-day call offs, adding new products on to the spreadsheet from location received goods in including containers.
- Arrange products from outside location to the customers with special transport.
- Informing Purchase team of shortage products for purchase order to be raised.
- Working closely with sales team and warehouse/production team, providing day to day relative information/queries.
- Answering phone calls from transport companies / customers to provide best services.
- Calling/emailing customers about booking in.
- Finding a quote for specific large order deliveries from transport companies.
- Planning daily despatch/customer direct collections, creating delivery notes, informing customers about shortages, Changing pack styles into the software.
- Adding a new sales order into the Sage software.
- Completing orders into the sage and raise an invoice, create a part requisition.
- Update Goods in spreadsheet of all goods to be received.
- Planning Customer processing products for products to arrive for productions till product collection day. Providing with process quantity start weight/process lose and final product weight after production.
- Raising Production orders in Fille Maker program to the relative production type and quantity to be processed.
- Complete Production orders into the File Maker system to add all information of process time, quantity, tests being made.
- Dealing with rescheduling production when Processing machine fails.
- Finding solutions of making all customer happy as processing urgent orders the same day collection.
- Sending Processed/purchase product samples to the testing.
Warehouse operative/Returns, customer service assistant
Kuehne + Nagel
Wellingborough, Northamptonshire
08.2019 - 08.2020
- Being the focal point and supporting the TRY IQOS channel managing the 14-days trial programme.
- Processing and sharing weekly updates of packaging for a closed book contract which includes customers like Philip Morris International, IQOS, HUEL and others.
- Cancelling and closing requested orders.
- Working with CIEL program, Microsoft spreadsheets, DCS website – customer profiles.
- Being in contact with the customers daily.
- Able to find parcels and process them on a timely manner, avoiding charges for the clients.
- Preparing, dispatching, and shipping requested devices.
- Sorting out unexpected issues with returned devices/parcels.
- Sharing successful ideas how to improve the processes.
- Using High Level Order Picker to do Perpetual Inventory checks.
Stock administrator clerk
Eddie Stobart
Milton Keynes
06.2017 - 02.2019
- On the transport side, communicating with the drivers collecting or delivering jobs, in such a manner that smooths the operations even on the busiest periods.
- Sending e-mails to the right contacts when needed.
- Carrying a successful handover for the next shift.
- Dealing with warehouse duties handling and sorting out issues.
- Continuously monitoring the collections planned through GTS and updating the schedule accordingly.
- Running orders and sending necessary reports scheduled throughout the day.
- Juggling with DWMS to resolve any stock issues that are coming across.
- Instructing the staff how to use RDT, DWMS and GTS.
- Coaching new admins that are joining the team.
Warehouse operative
DHL-Spectrum for Arcadia
Milton Keynes
11.2013 - 06.2017
- Constantly delivering above targets with at least 2 hours extra worth of work, with E-commerce department with brands Top Shop-Top Men.
- Maintaining a good house keeping.
- Monitoring health and safety systems and reporting any hazardous events or near misses.
- Working as a team and helping the other members.
- Picking, packing and resolving stock issues when possible.
- Providing attention on details for products as wrong SCU (product code) marked wrong sizes on products and colours.
- Constantly interested in learning new things when available or possible.
- Proficient with AG12 system.
- Working tight with despatch dates and times on specific collections from different haulier as DPD/Hermes standard/express and international deliveries.
Education
Madona Secondary School
Madona 01.2000 - 01.2009
Barkava Vocational School
01.2009 - 01.2010
Madona Evening and Extramural School
01.2010 - 01.2012
Skills
- Supplier relationship and Account management
- Export documentation, Freight booking and liaison
- Hazardous goods compliance (IATA, ADR, IMDG)
- Attention to detail
- Pressure handling
- Workflow optimization
- Knowledge of Incoterms
- Effective time management
- Import and export regulations
- Multitasking efficiency
Timeline
Accounts Payable Supplier Specialist
Cromwell Tools Ltd
01.2025 - Current
Export Shipping Administrator
Cromwell Tools Ltd
12.2022 - 01.2025
Production Planning / Administrator
FGS Ingredients
02.2021 - 08.2022
Warehouse operative/Returns, customer service assistant
Kuehne + Nagel
08.2019 - 08.2020
Stock administrator clerk
Eddie Stobart
06.2017 - 02.2019
Warehouse operative
DHL-Spectrum for Arcadia
11.2013 - 06.2017
Madona Evening and Extramural School
01.2010 - 01.2012
Barkava Vocational School
01.2009 - 01.2010
Madona Secondary School
01.2000 - 01.2009