Summary
Overview
Work history
Education
Skills
DISC Profile
Timeline
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Laura Lampe

Chief of Staff
London

Summary

I'm a strategic and commercially-minded leader passionate about building world-class, high-performing cultures in fast-paced, results-oriented environments. I partner with executive teams as a force-multiplier, leveraging my people & operations background to drive high-impact execution and deliver outcomes. I focus on bringing structure to ambiguity, driving organisational alignment through strong relationships and have a keen eye for how we utilise AI in our everyday to drive productivity. My personal approach is rooted in high emotional intelligence and a commitment to values such as; 'win together, lose alone,' which ensures objectives are achieved in the right way.

Overview

12
12
years of professional experience

Work history

Chief of Staff

Trade Ledger
London
06.2024 - Current
  • Partnered directly with CEO & Executive Team as right-hand, leading People and Operations functions, to drive strategy development and execution.
  • Serve as Company Director for TLH Nominees, representing and voting on behalf of group of shareholders in Trade Ledger, ensuring their interests are aligned with company changes.
  • Prepare board materials, company narrative and strategy documents for executive meetings, driving alignment and informed decision-making.
  • Optimised and chaired critical cross-functional meetings, driving validated improvements in team effectiveness and decision velocity, resulting in average 10%+ decrease in decision log resolution time.
  • Exec sponsor of strategic launch of AI initiatives at Trade Ledger, developing culture of productivity. Automating tasks (coding and quality) enabled Engineering reduce headcount by 25%.
  • Lead global initiatives, communications and wide-scale organisational changes to support business through fast-paced change.
  • Supported fundraising efforts through communication with investors, contributing to securing $2 million bridge round in funding.
  • Developed and reported operational dashboards to highlight key performance indicators (KPIs) and identify warning signs, ensuring effective action planning. This lead to proactive intervention of keeping critical £1m delivery project on track.

Chief People Officer

Trade Ledger
London
01.2022 - 06.2024
  • Led People function, focused on developing global people management initiatives across 4 geographies (UK, Wider EU, US, & AUS).
  • Developed and led internal communications, ensuring key business priorities are effectively cascaded, leading to 30% increase in company alignment score.
  • Served as primary point for employee escalations and managed complex employee relations cases (e.g., settlements, redundancies, gross misconduct).
  • Designed global reward frameworks to ensure consistency and aid decision-making.
  • Fostered culture of continuous improvement and professional development across organization, leading to 20% increase in manager effectiveness score (scored in 15:5).
  • Coached and partnered with leaders to ensure high operating standards and equip them to raise bar with their teams.
  • Established Top Talent programs, accelerating progression and aiding retention across core talent groups, resulting in 13% increase in retention rate in last year of growth.

Head of People & Culture

Trade Ledger
London
09.2019 - 01.2022
  • Starting in standalone position, built People Strategy from scratch, enabling global scaling from 15 to 140 FTE within 18 months across London, Sydney, Poland, Norway, and entry into US.
  • Embedded new company values and core behaviours, achieving 95% inclusion score from DIBz (diversity forum), CSR, Culture Champions, and Social Circle initiatives.
  • Built in-house Talent Acquisition function (5 FTE), attracting top talent while achieving target cost-per-hire.
  • Rolled out 6-monthly and Pulse Employee engagement surveys, providing management with actionable insights that increased engagement score from 75% to 80%+.
  • Developed key foundational policies and processes across HR and Compliance.
  • Deployed core technologies and tools including Global HRIS, Integrated Employment Screening (Experian), and learning platform.

HR Business Partner

Equifax
London
06.2016 - 09.2019

HR Business Partner to C-Suite executives across UK & Spain. Accountable for influencing and executing global people strategy across key functional areas. Personal highlights included:

  • Implemented UK graduate programme and established Equifax's inaugural strategic university partnerships to attract and develop core capabilities. Impact on progression and retention was globally recognised and has since been adapted in other locations.
  • Successfully set Equifax's first ever Gender Diversity target, which was published as part of UK Gov Women in Finance charter.
  • Rolled out Workday HRIS across UK&I to improve efficiencies and operational excellence.

HR Generalist

TDX Group
Nottingham
02.2014 - 06.2016

The Walk Cafe

Business Owner
Nottingham
06.2013 - 10.2013

Education

Extended DISC Practitioner -

High Performance Consultancy
05.2021 -

Higher National Diploma CIPD Level 5

Nottingham Trent University
08.2018 -

Skills

  • Strategic & Operational Leadership: Defining objectives, measuring performance, driving organizational alignment
  • Executive Partnership & Influence: Acting as proactive force-multiplier, providing leverage and insights to leadership
  • Problem Solving & Autonomous Execution: Strategically addressing complex challenges, managing crises, leading initiatives independently
  • Change Management & Adaptability: Leading through organizational transformations in fast-paced environments
  • Stakeholder & Communications Management: Fostering transparency and collaboration across all levels

DISC Profile

IDS (I - 60%, D - 35%, S - 5%)

Timeline

Chief of Staff

Trade Ledger
06.2024 - Current

Chief People Officer

Trade Ledger
01.2022 - 06.2024

Extended DISC Practitioner -

High Performance Consultancy
05.2021 -

Head of People & Culture

Trade Ledger
09.2019 - 01.2022

Higher National Diploma CIPD Level 5

Nottingham Trent University
08.2018 -

HR Business Partner

Equifax
06.2016 - 09.2019

HR Generalist

TDX Group
02.2014 - 06.2016

The Walk Cafe

Business Owner
06.2013 - 10.2013
Laura LampeChief of Staff