Laura-Jane Osbaldeston
Horndean,Hampshire
Summary
High skilled and qualified leader with experience of working in a variety of non-profit organisations and NHS roles with both adults and children. Securing a robust reputation as a safeguarding and quality expert whilst collaborating across health, police and social care.
Overview
15
15
years of professional experience
Work History
Senior Designated Nurse Safeguarding Adults
NHS Hampshire and Isle of Wight ICB
Hampshire
06.2018 - Current
- Representing the ICB in the Court of Protection and the High Court of Inherant Jurisdiction.
- ICB Strategic representative at the Violence Reduction Unit, working with the Police and Crime Commissioner to fulfil statutory duties.
- Leading a team of clinicians to safeguard people at risk of abuse or neglect, whilst proactively developing innovations to enhance the quality of healthcare being delivered.
- Chairing the Safeguarding Adults Board Safeguarding Adult Review group and domestic abuse partnership board health group. Ensuring the publication of reports and developing system-wide action plans.
- Leading the health contribution in Domestic Homicide Reviews.
- Lead for Mental Capacity Act (MCA), Prevent, allegations management, modern slavery and domestic abuse.
- Ensuring that the Integrated Care Board (ICB) fulfil their duties as a statutory safeguarding partner alongside police and adults health and care.
- Utilising specialist knowledge and legal literacy in the context of safeguarding adults.
- Providing safeguarding consultancy and advice to internal and external stakeholders, including members of the public.
- Gaining assurances of both safety and quality, supporting positive outcomes for people and defensible decision making for staff.
- Robust record keeping and report writing, including witness statements.
- Quality lead for learning disability, autism and mental health.
- Developed and implemented a quality framework across health and social care to review themes, trends and priorities.
- Delivering comprehensive monthly performance and governance reports and an in-depth annual report, achieving 'substantial assurance' in external audit.
Head of Service
West Hampshire CCG
Hampshire
11.2017 - 06.2018
- Interim position, leading the operational delivery of the service supporting 130 clinical, social work and administrative staff, whilst supporting deputy director to manage the £150m budget.
- Developing streamlined processes to enhance achievement against the national framework, ensuring positive patient experience.
- Implemented a values-based approach to interviewing and appraisals.
- Co-produced induction programme for staff, resulting in improved retention and staff survey results
- Managed daily operations effectively, ensuring optimal resource allocation.
- Developed detailed service plans to streamline operations.
- Fostered a positive work environment for improved employee morale.
- Spearheaded initiatives to improve staff training and development.
- Cultivated a high-performance culture within the service team.
- Improved efficiency by implementing new service strategies.
Operational Manager
West Hampshire CCG
Hampshire
04.2016 - 11.2017
- Line management for clinical leads implementing national assessment guidance and safeguarding legislation.
- Responsible for the management of the central hub, over-seeing all safeguarding enquiries, complaints and appeals.
- Represented that CCG at NHS England Independent Review Panels and as clinical advisor.
- Successful in reducing in the number of outstanding complaints, improving communication with Members of Parliament, patients and their families.
- Fostered a culture of continuous improvement, leading to enhanced performance across all departments.
- Managed multiple projects to ensure timely completion and quality standards met.
- Led cross-functional teams for better coordination and increased efficiency.
Senior Project Manager
West Hampshire CCG
Hampshire
04.2015 - 04.2016
- Modelled and outlined performance trajectories reporting to governance and assurance meetings.
- Developed a standard operating procedure following a review of each stage of the team functions.
- Attended service user reference groups to support with the evolved pathways.
- Created and delivered a training programme on person centred care planning.
- Developed a rotational training plan for the team based on a skills matrix of each individual staff member.
- Managed resources efficiently, resulting in cost savings.
- Collaborated with different department heads, ensuring alignment with overall objectives whilst executing projects.
Clinical Lead
West Hampshire CCG
Hampshire
04.2014 - 04.2015
- Responsible for the line management of nurse assessors and administrators.
- Risk assessed, prioritised and allocated case work and safeguarding enquiries. Providing supervision.
- Responsible for chairing local review meetings and complex family meetings.
- Managing difficult conversations in a professional manor, delivering robust recommendations regarding eligibility for the service.
- Provided holistic care to patients, ensuring overall physical and mental wellbeing.
- Assisted in recruitment processes to ensure selection of competent clinical staff.
- Managed resources efficiently whilst balancing budget constraints with quality standards.
- Led training programmes to enhance the clinical skills of junior team members.
- Promoted a culture of continuous learning amongst staff members, fostering professional growth and development.
- Reviewed complex medical cases, devising suitable intervention strategies as a result.
Specialist Nurse
Secondment to Portsmouth Hospital
Portsmouth
11.2013 - 04.2014
- Seconded during the winter pressure period to establish timely assessment for discharges home or to placements.
- Authorised to confirm eligibility and commission the care for people directly with provider services, either nursing home or domiciliary services.
- Advocated for patients' rights; ensured they were well-informed regarding their treatment options.
- Handled sensitive information confidentially; respected privacy of patients at all times.
- Coordinated with multi-disciplinary teams for holistic patient care provision.
- Promoted a safe environment by strictly adhering to hospital policies, procedures and guidelines.
Nurse Assessor
West Hampshire CCG
Hampshire
01.2011 - 11.2013
- Responsible for the completion of historic patient reviews.
- Identified a high number of quality and safeguarding concerns and responded to these in a timely and proportionate way in accordance with local and national processes.
- Collaborated with multidisciplinary team for improved patient outcomes.
- Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and patients alike.
Staff Nurse
National Centre Young People with Epilepsy
Lingfield
08.2010 - 01.2011
- Provided acute support for young people with complex epilepsy who resided or accessed schooling at the site.
- Responding to any illness or injury at the medical centre or through delivering an emergency response to the onsite school or residential facilities.
- Responsible for three houses of students, providing clinical training and care planning support for the care staff.
- Handled emergency situations calmly leading to successful crisis resolution.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
Education
Master of Science - Healthcare leadership
University of Birmingham
Birmingham03.2020
Bachelor of Science - Learning Disability Nursing
University of Southampton
Southampton07.2010
A-Levels - English, Crime and Health Psychology, Drama
South Downs College
Portsdown Hill07.2006
GCSEs - 10 including English, Maths, Science and IT
The Petersfield School
Hampshire06.2004
Skills
- Transformational leadership
- Oral and written communication
- Critical thinking and problem solving
- Teamwork and collaboration
- Risk management
- Resilience and autonomous
Training
Mental Capacity Act
Skills for facilitating structured guided reflection
Safeguarding models
Safeguarding adults and children level 5
Acting lawfully and ethically during Coronavirus
Executive leadership in safeguarding (level 5)
Elizabeth Garrett Anderson Programme-NHS Leadership Award
Anti-Corruption Training
Domestic Homicides- learning lessons
Trauma informed practice
Prevention of violence and aggression
Voluntary work
Group Lead Volunteer, Hampshire Scouts, June 2021- Current
Committee Founder and Chair, East Hampshire Fundraising Group for Cancer Research UK, 2011-2014
Timeline
Senior Designated Nurse Safeguarding Adults
NHS Hampshire and Isle of Wight ICB
06.2018 - Current
Head of Service
West Hampshire CCG
11.2017 - 06.2018
Operational Manager
West Hampshire CCG
04.2016 - 11.2017
Senior Project Manager
West Hampshire CCG
04.2015 - 04.2016
Clinical Lead
West Hampshire CCG
04.2014 - 04.2015
Specialist Nurse
Secondment to Portsmouth Hospital
11.2013 - 04.2014
Nurse Assessor
West Hampshire CCG
01.2011 - 11.2013
Staff Nurse
National Centre Young People with Epilepsy
08.2010 - 01.2011
Master of Science - Healthcare leadership
University of Birmingham
Bachelor of Science - Learning Disability Nursing
University of Southampton
A-Levels - English, Crime and Health Psychology, Drama
South Downs College
GCSEs - 10 including English, Maths, Science and IT
The Petersfield School
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