Laura Hynd

To support the Registered Manager/Deputy Manager as the person in charge for the day to day running of the home.

• To lead and support 6 teams, completing rotas for all teams ensuring each staff member was skill matched to the person they were supporting.

• To ensure the safe running of the building and all 24 residents during my senior week, ensuring safe staffing levels and dealing with any issues that arise.

• Complete Mental Capacity Assessments for my teams

• To promote a caring environment for people we support through high standards of professional practice ensuring that all needs of people supported are met.

• To ensure that each person we support receives care appropriate to their individual needs.

• To assist the Registered Manager to comply with all mandatory and regulatory requirements, company policies and procedures including Mental Capacity Act (MCA’s) Deprivation of Liberty Safeguards (DoLS), Fundamental Standards, Care Quality Commission (CQC) / Care Inspectorate Wales (CIW) and Safeguarding. This list is not exhaustive. • To support the Registered Manager in responding to prospective new individuals and their relatives and/or representatives.

• To report any complaints to the Registered Manager and support in taking appropriate action.

• Liaise with families and social workers

• To liaise with and co-operate with the CQC / CIW inspectors and inspections.

• Build support plans and care plans of each person we support, in conjunction with them, the relevant professional agencies and, where appropriate, their family. Ensuing the views of the people we support are always taken into account.

• To promote relationships which enable each person we support to participate in social activities within the home and in the life of the local community to the maximum of their ability.

• To ensure the provision of health care arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication.

• To support the Registered Manager for the efficient running of the domestic duties of the home, which will include:

• Planning menus with people we support

• Ensuring dietary needs of people we support are met, taking into account any personal choices held by any person we support

• Ensuring good standards of food presentation are maintained

• Ensuring supplies are ordered

• Ensuring good standards of hygiene and cleanliness are maintained

• Ensuring identified maintenance needs are reported and completed in a timely manner and areas made safe as soon as issues are identified

• Ensuring audits of the home are completed and documented and any issues identified are actioned

• To support the Registered Manager in ensuring that effective induction, supervision and assessment of team members is carried out and that training is up to date for all staff.

• Support my staff teams to ensure that they feel confident in all tasks required of them.

• To support individuals with all day to day tasks

• To ensure that people we support, wherever possible, are supported in retaining responsibility for their own money and financial arrangements.

• To hold if required a best interest meeting in line with company policy and the principles of the Mental Capacity Act 2005.

• I am also the Mental Health Champion for Arrowe Hall, I completed my training in October.

• I support individuals with Autism, ABI's, psychosis, behavioural issues and also have worked on 2 Huntingtons Disease teams, the last has recently passed away.

• Created a new ordering and stock tracking system to streamline the stores
• Oversaw inventory tracking, management accounts and stock records
• delivered excellent service staff on site
• maintained stock levels and orders
• Ensured all staff had relevant stock to build there boats