Laura Heyes
Astley,Manchester
Summary
Currently looking for a new career direction whilst applying, developing and building upon existing experience and skills.
Has many years experience in dealing with clients face to face on a day-to-day basis. Adept at understanding people's needs and providing a professional service whilst being approachable, personal, trustworthy and reliable.
Working with Children
Along with bringing up two sons, now aged 23 and 24, I regularly enjoyed volunteering at the local Beavers group they attended. As a student, I volunteered at various holiday play schemes whilst partaking in the Duke of Edinburgh award scheme. This lead to a regular baby- sitting job for a family with two young children and for for two further young families whilst I was studying at university.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work history
Property Consultant
Harrisons Estate Agents
Bolton, Lancashire
2024.10 - 2025.03
- Utilised expert knowledge of the local housing market to accurately value properties.
- Negotiated property sales to achieve best selling prices for vendors.
- Conducted reviews with vendors to ensure sales results in a timely fashion.
- Supported other team members by providing follow up phone calls.
Office Manager
Stone Cross Estate Agents
Tyldesley, Greater Manchester
2020.11 - 2024.10
- Responsible for providing property valuations and listing properties for sale.
- Demonstrated excellent rapport building skills with vendors, buyers and investors.
- Managed small team of people. This included conducting daily morning meetings and weekly review meetings.
- Reported sales figures to directors weekly.
- Provided written content for online marketing of properties.
- Demonstrated great communication skills with vendors, buyers, investors and solicitors.
Property Consultant
Entwistle Green/ Countrywide
Westhoughton, Bolton
2017.10 - 2020.10
- Developed marketing materials to promote property listings effectively.
- Established robust relationships with clients to ensure repeat business.
- Conducted property valuations and listed properties for sale.
Assistant Manager
Your Move / LSL
Tyldesley, Greater Manchester
2015.11 - 2017.09
Supported the branch manager in the day to day running of the office and the reporting of figures.
Provided secondary support for property valuations.
Dealt with sales progression, sales and lettings enquiries.
Provided a first point of contact for customers contacting the office.
Education
BA (Hons) 2:1 - English Studies
The University College of Ripon and York St. John
Leeds 1996.09 - 1999.06
A-Levels - English Literature, Psychology, Music
The Ridge Danyers College
Marple 1994.09 - 1996.07
GCSEs - English Language and Literature, Maths, Science, Geography, French, Music, Technology
Hazel Grove High School
Greater Manchester 1989.09 - 1994.07
Skills
A caring and empathetic approach towards others
An ability to gain an understanding of an individual's needs
Enthusiasm for reading, writing, music and the outdoors
A keen interest in health and fitness
An interest in healthy eating
The ability to work well as part of a team
A positive attitude
Punctuality
Reliability
Good communication skills
Diligent and hard working
An eagerness to learn and progress
Affiliations
- Hiking, particularly in the Lake District
- Zumba, Swimming & Yoga
- Reading
- Music and Concerts
- Healthy Eating/ Cooking
- Gardening
Timeline
Property Consultant
Harrisons Estate Agents
2024.10 - 2025.03
Office Manager
Stone Cross Estate Agents
2020.11 - 2024.10
Property Consultant
Entwistle Green/ Countrywide
2017.10 - 2020.10
Assistant Manager
Your Move / LSL
2015.11 - 2017.09
BA (Hons) 2:1 - English Studies
The University College of Ripon and York St. John
1996.09 - 1999.06
A-Levels - English Literature, Psychology, Music
The Ridge Danyers College
1994.09 - 1996.07
GCSEs - English Language and Literature, Maths, Science, Geography, French, Music, Technology
Hazel Grove High School
1989.09 - 1994.07