Laura Heggie
Benfleet,United Kingdom
Summary
36 Years of experience in policing across diverse roles, specializing in public safety management and tactical response planning. Proven track record in leadership and decision-making under pressure, with strong knowledge of criminal law and ethical judgment. Expertise in firearms, covert operations, conflict resolution, and negotiation, ensuring confidentiality and composure in high-stress environments. Focused on enhancing operational efficiency and safety outcomes through effective communication and initiative. Ability to communicate at all levels, from operational environments to strategic Leaders and Chief Officers. Always acts with Honesty and Integrity, is not afraid to speak out
Overview
36
36
years of professional experience
Work history
Crime and Misconduct Caseworker
Taylor, Haldane, Barlex Solicitors
Chelmsford, , Essex
12.2025 - Current
- Advocated for clients' rights, ensuring fair and lawful process.
- Support Police officers in Crime and Misconduct proceedings
- Provide Legal advice for Police Officers during Post Incident Procedures after incidents involving death or serious injury following Police contact.
- Provided expert advice on legal options, ensuring informed decision making.
- Coordinated multiple case workloads effectively, ensuring results were attained within tight deadlines.
- Maintained strict confidentiality at all times, adhering to policy.
Police Officer
Essex Police
Chelmsford, Essex
10.1989 - 09.2025
- Adhered strictly to legal regulations, ensuring professionalism.
- Upheld high ethical standards when dealing with sensitive information.
- Utilised negotiation skills to defuse volatile situations peacefully.
- Collaborated closely with colleagues in multi-agency task forces to resolve cases.
- Applied analytical skills to interpret complex information for crime solving.
- Performed risk assessments during and prior to firearms deployments, ensured safety.
- Prepared detailed reports for use in formal proceedings.
- Responded to emergency calls for immediate intervention and support.
- Demonstrates strong leadership, managing teams during operations.
- Intervened promptly during disturbances at public gatherings, restored peace swiftly.
- Improved team efficiency by providing hands-on training sessions and strong supervision.
- Exercised discretion and judgment when applying laws, resulting in fair outcomes.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Gathered evidence carefully at crime scenes, enforcing forensic procedure adherence for accuracy.
- Diffused volatile situations by employing proven de-escalation and conflict management techniques.
- Protected life and property by enforcing UK laws and regulations.
- Strategic and Tactical advisor for Firearms incidents
- Public Order supervisor
- Ability to Identify, manage and mitigate Threat, Harm and Risk
- Managed Firearms incidents as Operational Commander during firearms incidents
- Tactical Advisor to incident commanders for Pursuits
- Nationally qualified negotiator
- Advocated for Police officers in Misconduct proceedings
- Force Federation Post Incident Procedure Lead
- Delivered Training to Post Incident Managers
- Level 3 qualification in Advanced Education Training
- Skilled in various driving techniques - Advanced Class 1, Pursuit driver, VIP and evasive driving
Education
Level 3 - Close Protection Operative
Highfields
Essex 12.2025 -
Level 3 - First Response Emergency Care
Qualsafe
Essex 10.2025 -
CTC Clearance Vetting - Vetting
Protective Security Centre
London 08.2025 -
Level 3 - Behavioural Detection Operative
Highfields
Essex 07.2025 -
Skills
- Tactical communication
- Public safety management
- Ethical judgement
- Conflict Resolution
- Teamwork
- Empathy and compassion
- Armed response, Surveillance and covert operations
- Decision making under pressure
- Risk assessment capabilities
- Knowledge of criminal law
- Team Leadership
- Negotiation expertise
- Calm under pressure
- Expert leadership
- Tactical planning
- Initiative taking
Accomplishments
Two Chief Constable Commendations
Long Service and Good Conduct medal
References
References available upon request.
Timeline
Crime and Misconduct Caseworker
Taylor, Haldane, Barlex Solicitors
12.2025 - Current
Level 3 - Close Protection Operative
Highfields
12.2025 -
Level 3 - First Response Emergency Care
Qualsafe
10.2025 -
CTC Clearance Vetting - Vetting
Protective Security Centre
08.2025 -
Level 3 - Behavioural Detection Operative
Highfields
07.2025 -
Police Officer
Essex Police
10.1989 - 09.2025