Summary
Overview
Work history
Education
Skills
Voluntary work
Timeline
Generic

Laura Edwards

Bury,Manchester

Summary

A seasoned professional with extensive expertise in programme and project management, people and team development, and operational management. Demonstrates a strong ability to manage budgets responsibly and forecast effectively, while delivering impactful training and consultancy services. Skilled in co-production and user engagement, with a proven track record in networking, campaigning, and influencing within the charity, public health, and social care sectors. Specialises in mental health, disability, neurodiversity, eye care, and visual impairment. Committed to a person centred, values-led approach with significant experience in volunteer recruitment and retention.

Overview

25
25
years of professional experience

Work history

Community Services Manager

Manchester Mind
Manchester
03.2021 - 06.2025

Company Overview: Mental health charity delivering services to the people of Manchester alongside and in partnership with statutory health and social care services.

  • Member of the Senior Leadership and Designated Safeguarding Team and lead for volunteers.
  • Overseeing the delivery of five projects and managing seven staff with lived experience of mental health problems to deliver peer support groups, mindfulness and resilience courses and mental health practitioner interventions.
  • Ensuring all project KPI’s and outcomes are met for commissioners, attending steering groups, chairing team meetings, sourcing and reporting on funding and providing safeguarding support.

Head of Eye Care and Vision

SeeAbility
01.2018 - 03.2021

Company Overview: National charity supporting people with learning disabilities and autism, many of whom have sight loss. Educating and campaigning for change to transform eye care and vision services to prevent avoidable sight loss for people with learning disabilities across the UK.

  • Leading a multi-disciplinary, clinical/non-clinical, dispersed, national team with overall budget responsibility to deliver on the outcomes of the 3-year Eye Care and Vision strategy for the organisation in partnership with statutory and other voluntary services.
  • Securing and reporting on multiple funding streams including a 3-year Community Lottery Fund project employing people with lived experience of learning disability and sight loss to deliver training around eye care public health messages across London and the North West.
  • A pivotal role in achieving legislative change within the Department of Health and being part of the NHSE stakeholder group for a new sight testing service in all special schools in England.

Project Management Roles

SeeAbility
Sheffield
01.2005 - 01.2018
  • Development officer - setting up the new project
  • Regional Manager Yorkshire and the Humber - scaling up the project
  • Advisory Services Manager North of England - delivering and sourcing training and consultancy services
  • National Manager Children and Families - leading a new project

Service delivery and Management roles

Citizenship First
Sheffield
01.2001 - 01.2005

Company Overview: Small support organisation providing supported living housing and outreach support to adults with learning disabilities and autism across Sheffield.

  • Development Manager - setting up supported living services.
  • Service Manager - managing a team of support staff.
  • Senior Support Worker - providing support in people's homes.

Temporary placements

Forrest Recruitment Agency
01.2000 - 01.2001

Temporary placements in human resources at Selfridges/City College Manchester, administrator at Trafford Youth Offending team and as a recruitment consultant at Forrest Recruitment.

Education

Bachelor of Arts - Psychology

Sheffield Hallam University
Sheffield
/1997 - /2000

Introduction to Line Management -

Institute of Line Management
Sheffield
/2005 -

City and Guilds - Preparing to Teach in the Life Long Learning sector

Sheffield College
Sheffield
/2011 -

A-Levels - Psychology, Biology, English

Sale Grammar School
Manchester
/1995 - /1997

GCSEs - 10 subjects

Sale Grammar School
Manchester
/1990 - /1995

Skills

  • Programme and Project Management
  • People and Team Development
  • Budget responsibility and forecasting
  • Training and Consultancy delivery
  • Co-production and User Engagement
  • Networking and relationships
  • Campaigning and influencing
  • Impact measurement and Evaluation
  • Mental health, disability, neurodiversity
  • Charity, Public Health and Social Care
  • Eye care and visual impairment
  • Volunteer recruitment and retention
  • Values led approach
  • Operational management
  • Trauma informed practice
  • Safeguarding
  • Emotional Intelligence

Voluntary work

Dunham Trust (2018 – 2021) Parent governor at Acre Hall Primary school as part of the resources committee and supporting with special educational needs within the school.

Under the Stars (2011 – 2014) Director of development on the board at Under the stars which ran accessible night clubs and music workshops for people with a learning disability in Sheffield.

Victim Support (2000 – 2001) Visited victims of crime in their homes and offering emotional and practical support.

Timeline

Community Services Manager

Manchester Mind
03.2021 - 06.2025

Head of Eye Care and Vision

SeeAbility
01.2018 - 03.2021

Project Management Roles

SeeAbility
01.2005 - 01.2018

Service delivery and Management roles

Citizenship First
01.2001 - 01.2005

Temporary placements

Forrest Recruitment Agency
01.2000 - 01.2001

Bachelor of Arts - Psychology

Sheffield Hallam University
/1997 - /2000

Introduction to Line Management -

Institute of Line Management
/2005 -

City and Guilds - Preparing to Teach in the Life Long Learning sector

Sheffield College
/2011 -

A-Levels - Psychology, Biology, English

Sale Grammar School
/1995 - /1997

GCSEs - 10 subjects

Sale Grammar School
/1990 - /1995
Laura Edwards