Laura Coyle
Leeds
Summary
Offering strong communication and organisational skills, with friendly and welcoming attitude. Knowledgeable about customer service, multitasking, and handling administrative tasks. Ready to use and develop interpersonal, time-management, and problem-solving skills in [Desired Position] role.
Overview
11
11
years of professional experience
Work history
Receptionist
mydentist-Leeds
Leeds
01.2025 - 06.2025
- Working in a busy dentist. This role had a lot of administrative tasks from making appointments over the phone & in person. To updating patient records, working with other provisions such as labs, orthodontists and local nhs partners. Ensuring letters was sent out via the in house system and ones received via the post was scanned. To ensure NHS patients filled in relevant paperwork and was updated and stored correctly. Cashing up and sending over reports to head office on a evening.
- Ensuring stock was at the correct levels and letting the relevant staff know of any orders needed.
Youth Worker
New Wortley Community Centre-Leeds
Leeds
01.2019 - 11.2023
- New Wortley Community Centre, Leeds Volunteer Care Worker, Since Jan 2019 - Nov 2022
- Working for the Youth Club, I undertake the following duties: working with ages from 5-16
- Supporting with educational and creative activities
- Liaising with young people and adults
- Managing behaviour
- Ensuring good care at all times
- Planning sessions
- Promoting healthy eating and good well being
- Attending training courses I.e First aid, Youth mental health, Challenging Behaviour
- . Sending reports to management for funding purposes
Supervisor
Ground Up Coffee Company
03.2019 - 05.2020
- Opening and closing the coffee shop
- Following health & safety producers
- Filling in daily paperwork to record fridge temps, food temps.
- Serving food and drinks
- Cashing up
- Providing rotas to the staff
Assistant Manager
Bar 166-Horsforth
Horsforth
07.2018 - 12.2018
- Assistant manger of a bar and bistro.
- In charge of opening and and closing the venue.
- Cashing upEnd of week stock take And F&B
- Training staff
- Working with KM and BM working on new menues and specials.
- Using social media to promote the business
Trainee manager
Bierkeller Entertainment Complex-Leeds, West Yorkshire
Leeds, West Yorkshire
10.2017 - 07.2018
- I started working as a waitress and was promoted to supervisor after having to run the bar and floor on my own for a shift and showing how I can work fast and effectively.
- Running the food pass and checking sections where getting the service they should.
- Daily paperwork such as cleaning records, fridge temps, food labels.
- I was then promoted to trainee manger of the full 3 floored venue.
- Making sure all major events ran smoothly and there was a good social media presence.
Assistant Manager
Chicago Rib Shack-Leeds
Leeds
01.2014 - 07.2017
- Same duties as above
Education
Level 3 youth worker - undefined
undefined
Beverley College
GCSEs - undefined
Driffield High School
Skills
- CLIENTS (10 years)
- Key Holder (10 years)
- TEAM PLAYER (10 years)
- Organisational skills (10 years)
- PATIENCE (10 years)
Timeline
Receptionist
mydentist-Leeds
01.2025 - 06.2025
Supervisor
Ground Up Coffee Company
03.2019 - 05.2020
Youth Worker
New Wortley Community Centre-Leeds
01.2019 - 11.2023
Assistant Manager
Bar 166-Horsforth
07.2018 - 12.2018
Trainee manager
Bierkeller Entertainment Complex-Leeds, West Yorkshire
10.2017 - 07.2018
Assistant Manager
Chicago Rib Shack-Leeds
01.2014 - 07.2017
Level 3 youth worker - undefined
undefined
Beverley College
GCSEs - undefined
Driffield High School