Laura Clark
Fareham,Hampshire
Summary
Detail-oriented professional with expertise in project management, strategic planning, and client relationship building. Demonstrates proficiency in event coordination, office administration, and technical writing, with a strong focus on confidentiality maintenance and adherence to GDPR regulations. Skilled in multitasking, cultural awareness, and global perspectives, complemented by familiarity with CRM software and data entry. Adept at delivering impactful presentations and managing deadlines effectively while fostering collaborative environments. Committed to leveraging organisational skills to drive successful outcomes in dynamic settings.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
Work history
Global Engagement Coordinator
University of Portsmouth
Portsmouth, Hampshire
02.2022 - Current
- Troubleshot potential problems before escalation, preventing major disruptions.
- Liaised with over 40 external parties to ensure seamless project execution.
- Streamlined team communication by implementing effective coordination strategies.
- Coordinated project tasks for successful and timely completion.
- Explored new opportunities whilst maintaining focus on core responsibilities.
- Improved workflow efficiency by developing process improvements.
- Collaborated across departments for strategic planning purposes.
- Maintained all project documentation, guaranteeing accuracy and accessibility.
- Managed multiple projects, ensuring organisation and efficiency.
- Managed and prioritised varied and busy workload to meet deadlines.
- Trained and assigned tasks to multiple team members.
- Built and maintained strong relationships with partners and key stakeholders.
Housing Officer
University of Portsmouth
Portsmouth, Hampshire
07.2019 - 01.2022
- Improved tenant retention through proactive engagement strategies aimed at addressing concerns before they escalated into larger issues.
- Advised tenants on their rights and responsibilities fostering mutual respect between landlords and occupants.
- Fostered positive relationships with local agencies for improved community engagement.
- Provided advice on welfare benefits facilitating increased financial stability for residents.
- Assisted in the development of neighbourhood initiatives promoting harmony amongst residents.
- Enhanced tenant satisfaction by providing timely and effective resolution of housing issues.
- Advised and assisted tenants with housing matters and queries.
- Minimised conflict when handling complaints and communications in stressful situations.
- Upheld stringent policies, procedures to maintain consistent workplace standards.
Residences Administrator
Solent University
Southampton, Hampshire
12.2014 - 07.2019
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Enhanced team productivity for better project completion rates through effective schedule management.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Took meeting minutes and distributed to core staff for effective inter-office communication.
- Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
- Drafted periodic reports to inform upper management on KPIs and operational issues.
- Organised financial and operational data to help with yearly budgeting and planning.
Student Recruitment Administrator
University of Portsmouth
Portsmouth, Hampshire
06.2014 - 12.2014
- Compiled reports detailing recruitment metrics for upper management review.
- Monitored application processes closely, identifying areas requiring improvement or adjustment.
- Organised and maintained personnel records, ensuring data accuracy and confidentiality.
- Implemented GDPR guidelines in handling sensitive applicant data, ensuring company compliance.
- Fostered positive candidate experience throughout recruitment process with clear, polite communication.
- Attended industry networking events to promote available opportunities within the company.
- Responded to email and telephone enquiries from internal and external stakeholders with professionalism.
- Engaged in job fairs and career events to increase visibility.
Cover Supervisor Manager
Mayfield School, Portsmouth City Council
Portsmouth, Hampshire
09.2001 - 09.2007
- Encouraged open class discussions, fostering critical thinking skills among students.
- Facilitated study groups for enhanced comprehension of complex topics.
- Prepared classrooms ahead of lessons; created conducive learning environments.
- Promoted a positive educational atmosphere with clear communication and rapport building.
- Maintained up-to-date records of attendance for accurate monitoring purposes.
- Supervised pupils outside the classrooms–during breaks or exams–maintaining a safe and disciplined environment.
- Ensured effective learning environment by maintaining classroom discipline and management.
- Assisted students in understanding subject material, promoting academic advancement.
- Stepped in at short notice during teacher absences, minimising disruption to curriculum progression.
Education
Bachelor of Arts - History
University of Portsmouth
Portsmouth 09.2011 - 06.2014
A-Levels - History, European Studies, Psychology, Education Studies
University of Portsmouth
Portsmouth 09.2010 - 06.2011
GCSEs - 9 GCSEs including Maths and English
Collegiate High School
Blackpool 09.1990 - 06.1995
Skills
- Project Management
- Strategic planning
- Public speaking
- Cultural awareness
- Client relationship building
- Deadline management
- Technical writing
- Event planning
- Office administration
- Knowledge of GDPR regulations
- Global awareness
- Multitasking proficiency
- Familiarity with CRM software
- Data Entry
- Presentation creation
References
References available upon request.
Timeline
Global Engagement Coordinator
University of Portsmouth
02.2022 - Current
Housing Officer
University of Portsmouth
07.2019 - 01.2022
Residences Administrator
Solent University
12.2014 - 07.2019
Student Recruitment Administrator
University of Portsmouth
06.2014 - 12.2014
Bachelor of Arts - History
University of Portsmouth
09.2011 - 06.2014
A-Levels - History, European Studies, Psychology, Education Studies
University of Portsmouth
09.2010 - 06.2011
Cover Supervisor Manager
Mayfield School, Portsmouth City Council
09.2001 - 09.2007
GCSEs - 9 GCSEs including Maths and English
Collegiate High School
09.1990 - 06.1995
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