Laura Campbell

Shop assistant

McGeoughs Wholesale and Off Sales

Newry, Newry Mourne and Down

12.2022 - 09.2025

Built rapport with frequent shoppers to foster loyal customer base.
Directed customers towards fitting rooms when needed for convenient try-on experience.
Upheld company policies whilst dealing with returns and exchanges.
Collaborated effectively with team members during busy periods.
Took initiative in restocking shelves during downtime, enhancing product availability.
Handled returns and exchanges following company policies, resulting in satisfied customers.
Helped meet business needs by working extra shifts.
Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Kept checkouts areas and general store clean and orderly.
Assisted in inventory counts, maintaining accurate records.
Improved product visibility with strategic shelf arrangements.
Completed opening and closing duties in line with established schedule.
Covered extra shifts and maintained flexible schedule to achieve store goals.
Updated product labelling and pricing to reflect discounts and offers.
Maintained impeccably high standards store presentation and hygiene through cleaning.
Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Resolved customer complaints and process issues with proactive problem-solving skills.
Fostered positive relationships with customers to enhance loyalty and retention.
Accepted card, cash and cheque payments in POS register system.
Prepared orders for customers with wrapped, bagged and boxed items.
Requested and checked customer IDs at checkout for age-restricted products.