LAURA BATTERSBY
Hersham,Surrey
Summary
Results-driven Business Operations and Executive Support professional with over 12 years' experience in private equity, real estate investment, and government sectors across the UK and Australia. Currently partnering with the CEO and Asset Management team in a boutique private equity firm, leading operational functions, governance, and strategic project delivery. Instrumental in enhancing processes, achieving cost savings, and fostering strong relationships with stakeholders across multiple investment portfolios.
Overview
15
15
years of professional experience
Work History
Business Operations & Executive Support Manager
Capreon
London
03.2019 - Current
- Oversaw operational management for an 18-person private equity investment business, ensuring alignment with strategic objectives.
- Partner closely with the CEO and seven senior professionals on confidential business matters and strategic priorities.
- Managed supplier relationships, telecommunications, facilities, office budgets, IT coordination and workplace services to enhance operational effectiveness.
- Continuously improve operational processes to increase efficiency and strengthen controls.
- Coordinated investor reporting and stakeholder communications to ensure timely and accurate information dissemination.
- Managed 15-20 investor onboarding processes each year, ensuring a smooth integration into the investment platform.
- Successfully coordinated 15-20 investor onboarding processes annually.
- Coordinated KYC, AML, and due diligence processes, ensuring compliance with regulatory standards.
- Generated approximately £8,000 in recurring annual business savings.
- Negotiated supplier contracts and refined procurement processes, generating approximately £8,000 in recurring annual savings.
- Supported Asset Management team in managing 25 investment portfolios across UK, Spain and Netherlands, facilitating informed investment decisions.
- Coordinated board meetings, leadership meetings and international stakeholder engagement.
- Supported office relocation, systems implementation, recruitment and employee onboarding.
- Maintained governance documentation, SharePoint records and business documentation.
- Primary operational point of continuity supporting the CEO, Asset Management team and wider business.
- Built trusted relationships with investors, banks, legal advisers and senior stakeholders.
Executive Assistant
Department of Social Services
Canberra, Australia
10.2018 - 01.2019
Sales & Administration Coordinator
ONEAGENCY Maday Property
Bowral, New South Wales, Australia
02.2017 - 10.2018
Executive Assistant
ACT Government
Canberra, Australia
06.2016 - 01.2017
Executive Assistant
LJ Hooker
Canberra, Australia
06.2015 - 05.2016
Sales & Administration
Raine & Horne Southern Highlands
Bowral, New South Wales, Australia
11.2013 - 06.2015
Reception & Sales
Plus Fitness
Bowral, New South Wales, Australia
01.2012 - 11.2013
Education
Certificate of Registration - Real Estate
OTEN
Sydney, New South Wales, Australia01-2013
Higher School Certificate - High School
Cherrybrook Technology High School
Sydney, New South Wales, Australia01-2008
Skills
- Business operations management
- Private equity expertise
- Asset management strategies
- Investor onboarding
- Regulatory compliance
- Governance frameworks
- Project delivery excellence
- Process improvement methodologies
- Supplier negotiation
- Excel data analysis
- Qube software utilization
- Microsoft 365 applications
- Senior stakeholder support
- Executive partnership
- Stakeholder communication skills
- Operational management practices
Timeline
Business Operations & Executive Support Manager
Capreon
03.2019 - Current
Executive Assistant
Department of Social Services
10.2018 - 01.2019
Sales & Administration Coordinator
ONEAGENCY Maday Property
02.2017 - 10.2018
Executive Assistant
ACT Government
06.2016 - 01.2017
Executive Assistant
LJ Hooker
06.2015 - 05.2016
Sales & Administration
Raine & Horne Southern Highlands
11.2013 - 06.2015
Reception & Sales
Plus Fitness
01.2012 - 11.2013
Certificate of Registration - Real Estate
OTEN
Higher School Certificate - High School
Cherrybrook Technology High School