Laura Barker
St Austell,Cornwall
Summary
Driven individual with expertise in hospitality, residential cleaning, and adherence to COSHH standards. Demonstrates strong health and safety knowledge, effective communication skills, and exceptional personal organisation. Skilled in public speaking and fostering positive client relationships, with a commitment to delivering high-quality service in every role.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work history
Sales Assistant
SPAR Appleby Westwood
Saint Dennis, Cornwall
2025.12 - Current
- Resolved customer complaints and process issues, enhancing customer satisfaction through proactive problem-solving.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Processed money orders and postal deliveries, maintaining accuracy to support efficient service delivery.
- Conducted daily inventory checks to ensure optimal stock levels and minimise shortages.
- Followed company procedures and guidelines for smooth retail operations.
Gunner
British Army
Emsworth, Hampshire
2021.02 - 2024.10
- Maintained unit discipline, contributing to a responsible work environment.
- Demonstrated adaptability by adjusting to varying weather conditions during field operations.
- Provided firepower, surveillance, and target acquisition.
- Served in the 12th Regiment Royal Artillery, providing close support air defence using state-of-the-art missiles and detection systems.
- Competed in boxing, netball, tug of war, and athletics on behalf of regiment.
- Qualified in operating HVM (high velocity missiles) systems and associated armoured vehicles.
- Enhanced teamwork through regular drills and team-building activities.
Cleaner
Travella Holiday park
Newquay, Cornwall
2020.01 - 2020.11
- Kept communal areas tidy and well-organised for optimal functionality.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Followed company protocols for disposal of waste during caravan cleaning operations, promoting environmental responsibility.
- Maintained high level of cleanliness by regular cleaning and sanitising of caravans.
- Performed deep cleanings of both interior and exterior surfaces to maintain caravan condition.
- Handled minor repairs, maintaining optimal caravan functionality for guests' enjoyment.
- Worked flexibly including weekends and holidays to meet business demands, providing uninterrupted service continuity.
Christmas elf
Bedruthan Hotel and spa
Mawgan Porth, Cornwall
2018.11 - 2020.01
- Performed for audiences of up to 40, engaging them with dynamic performances.
- Enhanced audience experience with effective use of body language and facial expressions.
- Infused positivity into every performance creating an upbeat environment.
- Maintained professionalism during technical glitches and unforeseen interruptions, ensuring seamless live performances.
- Monitored safety protocols during events to protect all attendees.
- Immersed in characters' thoughts and feelings, delivering authentic portrayals on stage.
Yard manager
Springfield Fun Park and Pony Centre
Saint Columb Major, Cornwall
2018.02 - 2020.01
- Ensured safety protocols for reducing workplace incidents.
- Enforced hygiene standards within yard, ensuring healthier workspace and compliance with regulations.
- Monitored animal behaviour, identifying signs of illness or distress to enhance animal welfare.
- Handled minor veterinary duties like administering medication to sick animals; promoted animal welfare.
- Maintained animal health by feeding, watering and grooming livestock.
- Handled repair and maintenance of fences, buildings and other farm structures for increased durability.
- Herded animals and helped with movement between fields, paddocks and stables.
- Built rapport with customers through regular communication and proactive feedback integration.
- Provided educational talks for increased public awareness of farmyard animals.
Volunteer worker
National Animal Welfare Trust
Hayle, Cornwall
2018.01 - 2018.06
- Ensured daily exercise for dogs through monitored walks, promoting physical well-being.
- Participated in training sessions with dogs to encourage good behaviour.
- Prioritised animal comfort through provision of toys and stimulating activities, fostering a positive environment.
- Developed strong bonds with animals through consistent interaction, promoting a calmer kennel environment.
- Provided nutritious meals to kennel residents, enhancing health and vitality.
- Maintained clean and healthy living environments for dogs by ensuring regular cleaning and sanitisation.
Function Waitress
De Rougemont Manor Hotel
Great Warley, Brentwood
2015.01 - 2017.11
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Ordered and stocked beverage supplies, ensuring availability of popular drinks for customer satisfaction.
- Maintained compliance with health regulations through thorough cleaning practices in dining area.
- Managed cash transactions, achieving balanced till at end of shift.
Volunteer worker
Bedsford Park Nature Discovery Centre
Havering atte Bower, Havering
2013.08 - 2015.08
- Provide fun, educational activities to teach children aged 3-12 about the wildlife within the park.
- Ensured all classrooms were cleaned and prepped before activities took place.
- Carried out activities such as pond dipping, deer feeding and meadow sweeping.
Education
GCSEs -
Frances Bardsley School for Girls
Romford, Havering 2010.09 - 2015.07
A-Levels - English Language, Physical Education and sociology
Frances Bardsley School for Girls
Romford, Havering 2015.09 - 2017.07
Skills
- Hospitality
- Residential cleaning
- COSHH
- Health and safety
- Communication skills
- Personal organisation
- Public speaking
Affiliations
- Running - training for a marathon.
Accomplishments
During my time in the British Army I was awarded a CO (commanding officer) coin. A highly prestigious award withing the military.
I received 2 Jack Petchy awards whilst playing Netball for my county.
Timeline
Sales Assistant
SPAR Appleby Westwood
2025.12 - Current
Gunner
British Army
2021.02 - 2024.10
Cleaner
Travella Holiday park
2020.01 - 2020.11
Christmas elf
Bedruthan Hotel and spa
2018.11 - 2020.01
Yard manager
Springfield Fun Park and Pony Centre
2018.02 - 2020.01
Volunteer worker
National Animal Welfare Trust
2018.01 - 2018.06
A-Levels - English Language, Physical Education and sociology
Frances Bardsley School for Girls
2015.09 - 2017.07
Function Waitress
De Rougemont Manor Hotel
2015.01 - 2017.11
Volunteer worker
Bedsford Park Nature Discovery Centre
2013.08 - 2015.08
GCSEs -
Frances Bardsley School for Girls
2010.09 - 2015.07