Laura Ball

• High level support to Chief Executive Officer and Founding Partner
• Scheduled Board of Directors meetings, assisting with meeting materials, resources and agendas, taking and circulating minutes.
• Smoothened HR processes, utilising Breathe to access, process and manage all people-related data. Managing the bi-annual performance review process.
• Maintained efficient workflow, acting as a liaison between Executives and internal departments.
• Maximised Executives' productivity by ensuring forward-looking diary management.
• Increased meeting efficiency, providing high-quality support through accurate minute-taking, advance distribution of materials, creating a forward looking meeting planner
• Arranged travel plans, including flight and hotel bookings, meal planning, for regular international and domestic trips
• Facilitated smooth office functioning through meticulous execution of administrative tasks, including database maintenance, paperwork processing, evaluating and developing office policies and procedures for improved workflow
• Maintained databases and filing systems to boost team efficiency.
• Assigned work to appropriate members of staff on behalf of CEO.
• Delivered on projects' key objectives with agreed budgets, timelines and standards.
• Assured project documentation followed internal quality standards.
• Successfully managing a team of 3 executive assistants

• Voted by my team for ‘EA of the Year 2020'
• Managing a constant WIP of circa £1m
• Producing reports and spreadsheets from Jupiter and using these to inform our chasers to the relevant directors within the department
• Liaising with directors and clients to chase overdue invoice payments
• Liaising with billing administrators to manage all codes and solve any anomalies
• In addition to monthly webinars and Deloitte Academy events, myself and an Associate Director annually organise Deloitte's largest attended client focused conference – inviting over 4,000 clients and targets
• Liaising daily with many of our clients – in particular Chairs of the Board, Remuneration Committee Chairs, Company Secretary's, Non-Executive Directors and Executive Assistants maintaining both professionalism and a friendly, approachable manner
• Organising annual shareholder events for 2 or 3 of our most prestigious clients liaising directly with both clients and shareholders to ensure that this is a seamless experience for all
• Embracing Deloitte systems such as Swift, Jupiter, Teams, Skype, Zoom, TOP, Conflict Check, BoardEx, Firefish and Marketo
• Screened and processed a large number of incoming emails daily, guaranteeing timely response through effective prioritising.
• Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.

English Language Media Studies Psychology