Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Latisha White

Summary

Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients. Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Overview

3
3
years of professional experience

Work history

Receptionist

Southcrest manor hotel
Redditch , West Midlands
09.2023 - Current
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Delivered front of house duties with warm and professional manner.
  • Prioritised tasks to maintain reliable service throughout peak times.

Food and beverage assistant

Southcrest manor hotel
Redditch , West midlands
08.2021 - Current
  • Actively listened to guests and understood when managing complex food service complaints.
  • Cultivated clean and tidy restaurant and bar areas, minimising potential health and safety risks.
  • Maintained poise and focus under pressure allowing for efficient, error-free meal delivery.
  • Placed orders and processed payments in POS systems, maintaining efficient service operations.
  • Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
  • Provided first-class customer care through helpful, friendly service.
  • Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.

Education

GCSEs and a levels -

Arrow Vale RSA Academy
Redditch
09/2019 -

Skills

  • Customer service
  • Open and clear communicator
  • Organisation and efficiency
  • Telephone skills
  • Use of Reslynx
  • cash handling & cashing up
  • working within a team

References

References available upon request.

Timeline

Receptionist

Southcrest manor hotel
09.2023 - Current

Food and beverage assistant

Southcrest manor hotel
08.2021 - Current

GCSEs and a levels -

Arrow Vale RSA Academy
09/2019 -

Similar Profiles

Create profile
Latisha White