Accomplished Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring 5+ years' experience to challenging new position with industry-leading team at Gartner.
- I currently manage and grow a portfolio of high-spending enterprise customers, achieving a monthly recurring revenue (MRR) target of $5,000 with an average ARPU of $500 per deal.
- Conduct in-depth research to maintain proactive communication with clients, enhancing customer engagement and increasing the number of sites hosted on our platform.
- Collaborated with internal teams, including sales engineers and senior engineers, to secure deals and support strategic business initiatives.
Key Achievements:
- Successfully maintained and expanded relationships with key stakeholders, including CMOs, CTOs, and agency partners, to drive business growth.
- Managed a portfolio of small-spending customers, upselling them to larger shared plans or dedicated environments based on their resource usage.
- Focused on the Nordic and Israel regions, managing accounts and onboarding new customers through marketing engagement and website interactions.
Key Achievements:
- Consistently exceeded monthly sales targets of $4,000, achieving an average ARPU of $200-$250.
- Developed expertise in fast-paced deal cycles and communication with highly technical contacts.
September 2019 – May 2021
- Engaged with prospects via chat, assisting them in transitioning to WP Engine from other hosting providers.
- Conducted high-level discovery calls, booking 20 meetings per month with sales representatives, consistently meeting monthly targets.
Key Achievements:
- Played a key role in strategic outreach to former customers and those engaged with marketing content, increasing sales opportunities and strengthening customer relationships.
- Sold advertising space on online publications to OEMs in the Airport and Road Technology sectors.
- Conducted lead sourcing and pitched to C-level executives, aligning their business goals with our audience to drive advertising sales.
Key Achievements:
- Achieved monthly targets ranging from £8k-10k, with average deals between £1,500-£2,000.
- Sales Strategy and Customer Pain Identification (Sandler Sales Methodology)
- Building and Maintaining Client Relationships
- Market Analysis and Trend Identification
- Contract Negotiation
- Pipeline Generation and Management
- CRM Software Proficiency
- Team Collaboration
- Excellent Professional Communication Skills