Lasma Sepetovska
Cambridge,Cambridgeshire
Summary
Organized and responsible professional with extensive experience in restaurant operations, including roles as waitress, supervisor, and manager. Demonstrates a strong work ethic and adaptability to new challenges. Quick learner with a proactive approach to tasks and a positive attitude. Proven ability to maintain high standards of service and team performance.
Overview
2026
2026
years of professional experience
Work history
Waitress
Vairāk Saules
Riga, Latvia
10.2020 - 10.2021
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Management closing duties including restocking items and handling the cash drawer;
- Consistency adhered to quality expectations and standards;
- Keep everything clean, make sure that customers are satisfied
Line Leader
Flamingo Plants
Spalding, Lincolnshire
12.2021 - 03.2022
- Evaluating incoming orders and setting up the production line accordingly;
- Optimizing production line efficiency by monitoring productivity and quality;
- Identifying and resolving production line problems in a timely manner;
- Collaborating with other departments to ensure that orders are completed on time;
- Training and supervising new production line workers
Waitress
Rustic
Spalding, Lincolnshire
03.2022 - 09.2022
- Friendly and fast service;
- Management closing duties including restocking items and handling the cash drawer;
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Consistency adhered to quality expectations and standards;
- Keep everything clean, make sure that customers are satisfied
- Making waffles, pancakes desserts
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Waitress
Forty Two
Peterborough
9 2022 - 4 2023
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Assisted customers with menu selection, offering knowledge of current special drinks, shisha and give personal recommendations to build rapport.
- Attended tables regularly to check customer needs were met, promptly processing additional food, drink orders and shisha orders.
Floor Supervisor
Forty two
Peterborough , England
4 2023 - 06.2024
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Coordinated daily floor restocks and merchandise resets to drive sales and product promotion.
- Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
- Collaborated with other departments to drive successful completion of assigned tasks.
Waitress/supervisor
Dishoom LTD
Cambridge, Cambridgeshire
06.2024 - 03.2025
- Checked cleanliness and presentation standards on daily basis to ensure top-notch ambience.
- Ensured smooth restaurant operations during peak hours for seamless dining experience.
- Collaborated with management on promotional events, bringing in more business during off-peak times.
- Handled customer complaints promptly and professionally, preserving restaurant's good reputation.
- Checked in with customers during meals to verify order accuracy and meet additional needs.
- Trained and supervised wait staff to maintain first-class customer service standards.
Manager
Dishoom Ltd
Cambridge, Cambridgeshire
03.2025 - Current
- Delegated tasks efficiently to maximise productivity.
- Cultivated strong relationships with clients to secure repeat business.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Designed and implemented training to further develop staff based on business goals.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Led and managed administrative staff to maintain smooth daily operations.
- Maintained inventory control, reduced stock shortages.
Education
Graduate - Economics
Riga 1st Distance Education High School
Riga, Latvia07.2021
Skills
- Outstanding customer service
- Menu memorisation
- Fast learning
- Barista experience
- Team Supervision
- Training and mentoring
Timeline
Manager
Dishoom Ltd
03.2025 - Current
Waitress/supervisor
Dishoom LTD
06.2024 - 03.2025
Waitress
Rustic
03.2022 - 09.2022
Line Leader
Flamingo Plants
12.2021 - 03.2022
Waitress
Vairāk Saules
10.2020 - 10.2021
Waitress
Forty Two
9 2022 - 4 2023
Floor Supervisor
Forty two
4 2023 - 06.2024
Graduate - Economics
Riga 1st Distance Education High School