Lasanda Illeperuma

Their work focuses on developing predictive models for water consumption, optimizing usage patterns through advanced data processing, and automating water neutrality reporting with AI. Lasanda also leads the development of dashboards for monitoring the quality of recycled greywater and rainwater, ensuring real-time insights for sustainable water management. A key advocate for Explainable AI (XAI), they integrate transparency into AI-driven solutions, enhancing decision-making for businesses and policymakers. Their innovative approach is shaping the future of smart water management, contributing to global efforts in sustainability and environmental resilience.

• Conducted regular maintenance and troubleshooting of electronic systems to ensure optimal performance | More than 10 PPMs per day
• Diagnosed and resolved hardware and software issues, minimizing downtime and enhancing operational efficiency
• Installed, configured, and calibrated various electronic equipment and devices as per manufacturer specifications
• Provided technical support and training to clients and end-users, ensuring proper usage and maintenance of equipment
• Documented service activities, including detailed reports on repairs, replacements, and maintenance tasks
• Ensured compliance with industry standards and safety regulations during all service and maintenance activities
• Managed inventory of spare parts and tools, maintaining adequate stock levels to support timely repairs
• Delivered exceptional customer service by addressing client concerns and providing prompt and effective solutions.

• Provided expert technical report writing for companies, ensuring clarity and adherence to industry standards
• Completed numerous electrical and electronic engineering projects, delivering high-quality, customized solutions
• Conducted detailed research and utilized specialized software for design, simulation, and analysis
• Designed and developed electronic circuits and systems, demonstrating advanced engineering skills
• Collaborated with clients to understand requirements, offering consultancy and delivering projects on time, achieved high client satisfaction and repeat business through quality service and effective communication.

• Installed and configured new internet connections, including both Wi-Fi and fiber internet setups, ensuring seamless integration and optimal performance
• Set up and activated new copper phone lines, adhering to technical specifications and company standards
• Diagnosed and resolved issues with internet connections and telecommunication systems, minimizing service interruptions and enhancing customer satisfaction
• Conducted troubleshooting and maintenance for fiber internet connections, identifying and addressing faults promptly
• Configured and optimized Wi-Fi networks for residential and commercial clients, ensuring robust and reliable connectivity
• Collaborated with field technicians and support teams to ensure efficient service delivery and problem resolution
• Documented installation and troubleshooting activities, maintaining accurate records for future reference and quality assurance.

• Provided excellent customer service by assisting customers with inquiries, locating products, and addressing concerns
• Processed customer transactions efficiently and accurately at the checkout, ensuring positive shopping experience
• Handled customer complaints and returns, resolving issues promptly and professionally to maintain customer satisfaction
• Utilized technical knowledge to help set up and maintain digital displays and promotional screens, ensuring accurate and up-to-date information for customers
• Assisted with the installation and configuration of in-store electronic equipment, including point-of-sale systems and inventory management tools.

• Managed multiple social media platforms, ensuring a consistent brand voice and message.