Lasanda Illeperuma
Croxly green
Summary
MSc Electronic Engineering graduate with Distinction from the University of Hertfordshire, coupled with a First Class Honors in Electrical and Electronic Engineering. Eager to contribute to cutting-edge projects and excel in a dynamic engineering environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Engineer
Analytical Instruments Pvt
11.2021 - 06.2022
- Conducted regular maintenance and troubleshooting of electronic systems to ensure optimal performance | More than 10 PPMs per day
- Diagnosed and resolved hardware and software issues, minimizing downtime and enhancing operational efficiency
- Installed, configured, and calibrated various electronic equipment and devices as per manufacturer specifications
- Provided technical support and training to clients and end-users, ensuring proper usage and maintenance of equipment
- Documented service activities, including detailed reports on repairs, replacements, and maintenance tasks
- Ensured compliance with industry standards and safety regulations during all service and maintenance activities
- Managed inventory of spare parts and tools, maintaining adequate stock levels to support timely repairs
- Delivered exceptional customer service by addressing client concerns and providing prompt and effective solutions.
Freelancer
Fiverr
01.2020 - Current
- Provided expert technical report writing for companies, ensuring clarity and adherence to industry standards
- Completed numerous electrical and electronic engineering projects, delivering high-quality, customized solutions
- Conducted detailed research and utilized specialized software for design, simulation, and analysis
- Designed and developed electronic circuits and systems, demonstrating advanced engineering skills
- Collaborated with clients to understand requirements, offering consultancy and delivering projects on time, achieved high client satisfaction and repeat business through quality service and effective communication.
Technical Officer
Sri Lanka Telecom
11.2021 - 02.2022
- Installed and configured new internet connections, including both Wi-Fi and fiber internet setups, ensuring seamless integration and optimal performance
- Set up and activated new copper phone lines, adhering to technical specifications and company standards
- Diagnosed and resolved issues with internet connections and telecommunication systems, minimizing service interruptions and enhancing customer satisfaction
- Conducted troubleshooting and maintenance for fiber internet connections, identifying and addressing faults promptly
- Configured and optimized Wi-Fi networks for residential and commercial clients, ensuring robust and reliable connectivity
- Collaborated with field technicians and support teams to ensure efficient service delivery and problem resolution
- Documented installation and troubleshooting activities, maintaining accurate records for future reference and quality assurance.
Customer Service Assistant
Tesco PVT Ltd
01.2022 - Current
- Provided excellent customer service by assisting customers with inquiries, locating products, and addressing concerns
- Processed customer transactions efficiently and accurately at the checkout, ensuring positive shopping experience
- Handled customer complaints and returns, resolving issues promptly and professionally to maintain customer satisfaction
- Utilized technical knowledge to help set up and maintain digital displays and promotional screens, ensuring accurate and up-to-date information for customers
- Assisted with the installation and configuration of in-store electronic equipment, including point-of-sale systems and inventory management tools.
Social Media Manager
Paymaster Solutions
02.2019 - 01.2020
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Education
Master of Science - Electrical, Electronics Engineering Technologies
University of Hertfordshire
Hatfield, United Kingdom01.2024
B.Eng. - Electrical, Electronics Engineering Technologies
University of Hertfordshire
Colombo 10.2021
Skills
- Periodic preventive maintenance
- System Calibrations
- Documentations
- C
- Python
- Jupiter Notebook
- Arduino
- MATLAB
- PCB design (easyEDA)
- Mechanical Designing (tinkerCAD)
- XAI
- Artificial intelligence (deep neural network)
- MULTISIM
- LTspiceMicrocontroller programming
- Technical reporting
- Simulation Tools
- Circuit Design
- Equipment Design
- Sensors and Actuators
- Wireless Communication
- Battery Management
- Lab testing
- Troubleshooting
- Hardware Debugging
- System Testing
- Office 365 / Excel / Project / PowerPoint
- Team working
- Attention to details
- Quick and self-learning
- Great communication
- Proactive
- Adaptability
- Leadership
Certification
Institution of Engineering and Technology (IET), 01/2022, 1101119368
Personal Information
Date of Birth: 09/09/98
Research
- Improving Accuracy using Xai in biometric systems - Ongoing
- IOT based blind assistive device - (project of the year award)
- Explainable Artificial Intelligence Face recognition System
- Automated robot car
- MATLAB based face recognition system
Timeline
Customer Service Assistant
Tesco PVT Ltd
01.2022 - Current
Service Engineer
Analytical Instruments Pvt
11.2021 - 06.2022
Technical Officer
Sri Lanka Telecom
11.2021 - 02.2022
Freelancer
Fiverr
01.2020 - Current
Social Media Manager
Paymaster Solutions
02.2019 - 01.2020
Institution of Engineering and Technology (IET), 01/2022, 1101119368
Master of Science - Electrical, Electronics Engineering Technologies
University of Hertfordshire
B.Eng. - Electrical, Electronics Engineering Technologies
University of Hertfordshire
Similar Profiles
Jazzlyn LanderoJazzlyn Landero
International Sales Representative at Teledyne Analytical InstrumentsInternational Sales Representative at Teledyne Analytical Instruments
Vikas SinghVikas Singh
Customer Support-Service & Application at Shimadzu Analytical India Pvt Ltd.Customer Support-Service & Application at Shimadzu Analytical India Pvt Ltd.
Sk Nizum MondalSk Nizum Mondal
Senior Service Executive at at Toshvin Analytical Pvt. Ltd.Senior Service Executive at at Toshvin Analytical Pvt. Ltd.