LARISSA SOARES
London,United Kingdom
Summary
Customer-focused professional with experience in childcare, sales and marketing support. Fluent in English and Portuguese, with basic French and international experience across the United States, New Zealand and the United Kingdom. Skilled in customer service, communication and working in multicultural environments.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Childcare provider
Nimmo Family
London, UK
05.2025 - Current
- Provide full-time care for an 18-month-old, supporting development through educational activities, play, and structured routines throughout the day.
- Manage childcare-related household tasks and kept the environment organised and ready.
Marketing intern
London Flair PR
Remote
01.2025 - 05.2025
- Handled client communication via email and phone.
- Responded to customer inquiries and provided support.
- Maintained and organized customer records.
- Assisted with daily administrative and customer service tasks.
Au Pair - Cultural Exchange Program
Au Pair Care
USA
07.2019 - 12.2021
- Participated in a cultural exchange program in the United States while providing full-time childcare.
- Developed strong communication, adaptability, and cross-cultural skills.
- Lived and worked successfully with American host families.
Sales representative
Herbalife
Brazil
05.2017 - 05.2019
- Assisted customers throughout the sales process, ensuring a positive experience.
- Conducted regular follow-ups to maintain customer satisfaction and loyalty.
- Built strong customer relationships through effective communication and engagement.
Education
Graduation - Marketing
Centro Universitário União das Américas
Foz do Iguaçu, Brazil 09.2022 - 12.2024
Skills
Customer Service
Communication
Teamwork
Adaptability
Time Management
Attention to Detail
Languages
Portuguese
Native
English
Fluent
French
Elementary
Timeline
Childcare provider
Nimmo Family
05.2025 - Current
Marketing intern
London Flair PR
01.2025 - 05.2025
Graduation - Marketing
Centro Universitário União das Américas
09.2022 - 12.2024
Au Pair - Cultural Exchange Program
Au Pair Care
07.2019 - 12.2021
Sales representative
Herbalife
05.2017 - 05.2019