Larisa Ungureanu
London
Summary
Detail-oriented professional with expertise in digital design tools, CAD software, and space planning. Demonstrates a strong customer-centric approach, underpinned by a deep understanding of customer behaviour and product knowledge. Skilled in multitasking, time management, and clear communication to deliver exceptional customer service experiences. Adept at decision-making and fostering client satisfaction through tailored solutions. Committed to leveraging technical proficiency and interpersonal skills to drive innovative design outcomes and enhance user experiences.
Overview
6
6
years of professional experience
Work History
Assistant visual merchandiser
PVH Calvin Klein
London
02.2024 - 11.2024
- Assisted in inventory management, ensuring optimum stock levels at all times.
- Programmed space requirements from schematic design to construction document phase and installation.
- Supported increased customer engagement through thoughtful visual displays.
- Participated in training sessions to improve skills and expertise.
- Ensured high product visibility by maintaining neat and organised displays.
- Adhered strictly to brand guidelines whilst showing creativity and innovation.
Sales assistant
PVH Calvin Klein
London
06.2023 - 02.2024
- Built rapport with new and existing customers to boost client retention.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Accepted card, cash and cheque payments in POS register system.
- Inspected products for damages and expiry dates before processing refunds.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Improved customer service by efficiently handling queries and complaints.
Assistant manager
Inditex
London
08.2022 - 01.2023
- Handled stock control duties diligently preventing overstocking or shortages.
- Led and managed administrative staff to maintain smooth daily operations.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Created a positive work environment, resulting in higher employee morale.
- Handled customer complaints effectively, restoring trust in our brand.
- Managed daily operations to ensure smooth running of the shop floor.
Sales assistant
Inditex
London
01.2022 - 08.2022
- Collaborated effectively with team members to meet sales targets.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
Assistant director
EdyConstructuction LTD
London
02.2019 - 12.2021
- Improved staff performance through regular feedback and coaching sessions.
- Managed team schedules and deadlines for optimised productivity.
- Organised board meetings for effective decision-making processes.
- Trained and managed new team members in company mission, values and policies.
- Oversaw daily operations to achieve high productivity levels.
Education
Bachelor of Arts - Interior Design environmental architectures
London 09/2020 - 05/2024
A-Levels - Art and Design
Sir George Monoux Sixth Form College
London 09/2017 - 06/2020
GCSEs -
Buxton Secondary School
London 09/2012 - 06/2017
Skills
- Digital design tools proficiency
- Knowledge of cad software
- Customer-centric approach
- Space planning
- Customer service orientation
- Customer behaviour understanding
- Decision making
- Product knowledge
- Clear communication
- Multitasking and time management
Languages
English
Fluent
Romanian
Fluent
Timeline
Assistant visual merchandiser
PVH Calvin Klein
02.2024 - 11.2024
Sales assistant
PVH Calvin Klein
06.2023 - 02.2024
Assistant manager
Inditex
08.2022 - 01.2023
Sales assistant
Inditex
01.2022 - 08.2022
Assistant director
EdyConstructuction LTD
02.2019 - 12.2021
Bachelor of Arts - Interior Design environmental architectures
09/2020 - 05/2024
A-Levels - Art and Design
Sir George Monoux Sixth Form College
09/2017 - 06/2020
GCSEs -
Buxton Secondary School
09/2012 - 06/2017
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