Professional with expertise in community engagement and relationship management, skilled in coordinating activities that drive collaboration. Strong interpersonal and leadership skills, with fluency in multiple languages enhancing communication and connection. Proficient in data entry, report writing, and data management, with advanced capabilities in Microsoft Teams and Word. Focused on leveraging organizational skills to improve operational efficiency and support impactful initiatives.
Experienced in customer service with focus on call handling. Can provide high-quality customer experience by resolving queries efficiently and professionally. Skills include excellent problem-solving, clear verbal communication, and calm disposition under pressure, essential for managing high call volumes.
Focused operator equipped to handle diverse call-focused duties to meet business needs. Prioritises critical tasks and coordinates workflow to optimise output. Excellent command of conflict resolution and problem-solving techniques.