Summary
Overview
Work History
Education
Skills
Timeline
Generic

LARICA NHOBA

Leeds

Summary

Detail-oriented professional with strong communication and interpersonal skills, adept at problem-solving and multitasking. Proven expertise in office administration and database management, ensuring data confidentiality and performance improvement. Experienced in training and mentoring administrative staff in variety of common tasks and projects.


Overview

4
4
years of professional experience

Work History

Discharge Summary Administrator

East and North Hertfordshire NHS Trust
Stevenage, United Kingdom
09.2023 - 01.2025
  • Ensure all discharge summaries are completed within the 24h Trust timeframe policy.
  • Liaised with medical directors, consultants, resident doctors and ward clerks to ensure completion of discharge letters.
  • Compiled and analysed data to generate reports for senior operations management.
  • Managed generic email to assist with PALS queries.
  • Participated in management meetings to discuss new directives and offer insights and suggestions to improve the trust overall figures.

Covid Medicine Delivery Unit Administrator

East and North Hertfordshire NHS Trust
Stevenage, United Kingdom
04.2022 - 09.2023
  • Created and managed database systems to store and organise patient information.
  • Answered phone calls and emails from patients, GP's and healthcare clinics to address questions, complaints, and needs.
  • Scheduled clinic appointments to high risk covid patients.
  • Ensured that patient medical records were accurate and available upon arrival and discharge.

Ward Clerk

East and North Hertfordshire NHS Trust
Stevenage, United Kingdom
10.2021 - 04.2022
  • Undertook administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems.
  • Collaborated closely with all members of staff to ensure smooth operations within the department.
  • Answered in person, online and telephone queries in a courteous manner and directing complex requests to appropriate personnel.
  • Arranged patient follow-up appointments using PAS and ordering transport for patients when required.


Healthcare Cleaner

Mitie
Stevenage, United Kingdom
05.2021 - 10.2021
  • Ensure a clean, healthy and safe environment for patients, visitors and staff.
  • Work in co-operation with ward and department staff to ensure that the work is done efficiently and effectively.
  • Follow established guidelines to prevent/control hazards.

Education

BSc(Hons) - Business and Management

Canterbury Christ Church University
Canterbury, Kent
02/2025 -

Functional Skills Level 2 -

North Hertfordshire College

12 - undefined

Escola Secundaria Augusto Cabrita

Skills

  • Attention to Detail
  • Communication and Interpersonal Skills
  • Problem-solving
  • Multitasking
  • Data confidentiality
  • Performance improvement
  • Office administration
  • Database management

Timeline

Discharge Summary Administrator

East and North Hertfordshire NHS Trust
09.2023 - 01.2025

Covid Medicine Delivery Unit Administrator

East and North Hertfordshire NHS Trust
04.2022 - 09.2023

Ward Clerk

East and North Hertfordshire NHS Trust
10.2021 - 04.2022

Healthcare Cleaner

Mitie
05.2021 - 10.2021

12 - undefined

Escola Secundaria Augusto Cabrita

BSc(Hons) - Business and Management

Canterbury Christ Church University
02/2025 -

Functional Skills Level 2 -

North Hertfordshire College

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LARICA NHOBA