Lara Sanchez Gamboa
Wokingham,West Berkshire
Summary
Dynamic Bar Supervisor experienced in inventory control, decision-making, and hospitality management. Elevated customer satisfaction and business performance through strategic service enhancements and staff training initiatives. Focused on creating welcoming environments that drive sales and foster patron loyalty.
Overview
7
7
years of post-secondary education
9
9
years of professional experience
Work history
Bar supervisor
Barbara's Bier Haus
Brighton, Brighton and Hove
2025.10 - Current
- Ensured compliance with licensing regulations, safeguarding the establishment's reputation.
- Executed accurate end-of-day financial routines for cash and card transactions, ensuring financial integrity.
- Closely monitored stock levels to implement necessary replenishments for smooth running bar service.
- Oversaw bar equipment maintenance, preventing operational disruptions during service hours.
- Collaborated with management on special events and theme nights generating fresh interest among patrons.
- Coordinated with kitchen staff to provide seamless service during dining hours.
Retail sales associate
Brighton Pier
Brighton, Brighton and Hove
2025.03 - 2025.07
- Contributed to sales targets through active promotion of products.
- Facilitated smooth checkout process, reducing wait times for customers.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Established rapport with customers through attentive listening and communication.
- Provided product knowledge to customers for informed purchases.
- Led training of new staff members to improve team efficiency.
- Championed highest level of professionalism and expertise in communication and teamwork.
Barista
Riddles & Finns
Brighton, Brighton and Hove
2024.04 - 2024.08
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Created speciality drinks according to exact customer requests and preferences.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Performed cash handling duties accurately to maintain financial integrity.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Assisted in inventory control measures for effective stock management.
Bartender
The Setting Sun
Brighton, Brighton and Hove
2023.10 - 2024.02
- Demonstrated knowledge of drink recipes for improved customer experience.
- Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Monitored guest wellbeing during service to ensure comfort and safety, monitoring excess consumption and calling for transportation.
- Resolved customer complaints promptly to maintain good relationships.
Food and drinks runner, Waitress and Bartender
Brighton Music Hall
Brighton, Brighton and Hove
2023.04 - 2023.08
- Memorised complete menu and offered guests knowledgeable suggestions.
- Ensured smooth operations for filming by maintaining cleanliness and organisation of sets.
- Improved communication with team members by distributing scripts, call sheets and other necessary documents.
- Managed administrative tasks, including answering phone calls, taking messages and coordinating materials.
- Kept accurate petty cash records and prevented loss or misuse.
- Assisted in setting up equipment, ensuring timely setup for shoots.
Food and Drinks Runner
Soho House (Brighton Little Beach House)
Brighton, Brighton and Hove
2022.04 - 2022.11
- Delivered friendly, attention and professional customer service while completing tasks.
- Assisted bar staff in preparing garnishes and mixing cocktails during peak hours. Prepared garnishes and mixed cocktails during busy bar periods.
- Assisted kitchen staff with food prep, dishwashing, and plating to maintain service quality.
- Executed errands to enhance team operations and streamline workflow.
- Provided ongoing support to senior staff during production, ensuring smooth processes.
- Set up dressing rooms according to specifications, providing comfort for talent.
Waitress supervisor
Heirs of Sanpa
Wokingham, West Berkshire
2020.08 - 2022.02
- Trained and supervised wait staff to maintain first-class customer service standards.
- Led team during Duty Manager's absence, ensuring smooth operations.
- Maintained compliance with health and safety regulations, ensuring safe working conditions for staff and guests.
- Supported menu planning by considering seasonality and customer preferences, enhancing culinary diversity.
- Prepared glasses and cutlery for service, contributing to a polished dining experience.
Waitress
Heirs of Sanpa
Wokingham, West Berkshire
2017.08 - 2020.08
- Delivered excellent service during peak hours, ensuring a positive dining experience for guests. of service in busy and demanding restaurant environment.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Resolved customer complaints using professional communication skills, enhancing customer satisfaction.
- Demonstrated extensive knowledge of menu items, assisting customers in making informed decisions.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Arranged table settings for optimal guest comfort and aesthetics. for enhanced dining experience.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Education
Bachelor of Arts - Criminology and Sociology
University of Brighton
Brighton 2020.10 - 2026.06
A-Levels - Criminology, Spanish and Fine Art
Farnborough Sixth Form
Farnborough, Hampshire 2018.09 - 2020.06
Skills
- Inventory management
- Effective decision-making
- Team leadership
- Substance abuse studies
- Advanced sociology
Languages
Fluent in English and Spanish
Timeline
Bar supervisor
Barbara's Bier Haus
2025.10 - Current
Retail sales associate
Brighton Pier
2025.03 - 2025.07
Barista
Riddles & Finns
2024.04 - 2024.08
Bartender
The Setting Sun
2023.10 - 2024.02
Food and drinks runner, Waitress and Bartender
Brighton Music Hall
2023.04 - 2023.08
Food and Drinks Runner
Soho House (Brighton Little Beach House)
2022.04 - 2022.11
Bachelor of Arts - Criminology and Sociology
University of Brighton
2020.10 - 2026.06
Waitress supervisor
Heirs of Sanpa
2020.08 - 2022.02
A-Levels - Criminology, Spanish and Fine Art
Farnborough Sixth Form
2018.09 - 2020.06
Waitress
Heirs of Sanpa
2017.08 - 2020.08