Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lara Palmaz

Coventry,West middlands

Summary

Psychology graduate with customer service experience seeking a crew member position with Emirates. Dedicated and hardworking, able to excel in fast-paced environments and provide exceptional service to customers. Possesses a unique understanding of human behavior from degree in psychology, allowing for effective communication with individuals from diverse backgrounds and cultures. With a strong work ethic and enthusiasm for travel, would be a valuable addition to the Emirates team

Overview

4
4
years of professional experience

Work History

Sales assistant

Lady Godiva News
Coventry, West midlands
04.2022 - Current
  • Provided excellent customer service by greeting customers, answering questions, and providing product information
  • Handled cash, credit, and debit card transactions accurately and efficiently using cash registers
  • Ensured the store was organized, clean, and well-stocked by monitoring inventory levels and submitting restocking orders
  • Collaborated with the store manager and team to achieve weekly and monthly sales goals
  • Resolved customer complaints in a timely and professional manner
  • Trained new sales associates on store procedures and customer service skills

Multi-Skilled Hospitality Associate

Mira Lodge Park
Coimbra, Portugal
05.2019 - 08.2023
  • Provided exceptional customer service to guests across all areas of the camping park, including the restaurant, shop, and bar
  • Took food and beverage orders, served meals and drinks, and processed payments using cash registers and point-of-sale systems
  • Responded to guest queries and concerns in a timely and professional manner, ensuring that all guest issues were resolved to their satisfaction
  • Collaborated with other members of the hospitality team to ensure smooth operations and effective communication

Education

Bachelor of Science - Psychology

Coventry University
Coventry
09.2019 - 11/2023

Skills

  • Customer service
  • Interpersonal communications
  • Problem solving
  • Time management

Languages

English
Fluent
Portuguese
Native
French
Elementary
Spanish
Beginner

Timeline

Sales assistant

Lady Godiva News
04.2022 - Current

Bachelor of Science - Psychology

Coventry University
09.2019 - 11/2023

Multi-Skilled Hospitality Associate

Mira Lodge Park
05.2019 - 08.2023

Similar Profiles

CREATE PROFILE
Lara Palmaz