Highly skilled professional with a strong focus on results and attention to detail. Proficient in Microsoft Office and property software, with extensive experience in data entry and credit control. A dedicated team player known for self-motivation and achieving targets efficiently. Career goal includes leveraging skills to contribute to organisational success while continuing professional development.
Overview
10
10
years of professional experience
Work history
Client Accountant
JOHNS&CO
London
06.2024 - 12.2025
Generated account statements outlining payments and balances.
Consistently demonstrated strong skills in invoicing and credit control.
Helped staff to maximise efficiency by providing clerical and secretarial support.
Gathered information, created arrears spreadsheets and produced income and expenditure reports for internal clients.
Processed internal new deals, renewals, move outs and set up standard procedures.
Responded swiftly to queries from clients regarding their invoices or payments made.
Processed a high volume of daily BACS and weekly international payments to suppliers and clients.
Client Accounts Apprentice
JOHNS & CO
London
11.2023 - 05.2024
Entered transactions into internal databases.
Generated Arrears reports spreadsheets daily.
Generated rent invoices as per request.
Chase and update any outstanding accounts arrears.
Set up new tenancies or renew current tenancies onto the system.
Assisted senior staff members for better project execution.
Customer Assistant
Lidl Great Britain Limited
Charlton, London, Greenwich
12.2019 - 11.2023
Processed customer cash or contactless payments using shop's Point of Sale (POS) system
Handled stock with care whilst working deliveries, quickly placing products on shelves
Gave fast and friendly service at tills, offering help to pack, leaving good impression
Addressed and resolved customer complaints professionally using customer service, mediation and skills
Informed customers of shop promotions to encourage purchases and up-sold products where possible
Replenished, stored and rotated stock carefully to maintain ingredient quality and comply with hygiene standards.
Baked sweet and savoury items to exact recipes for guaranteed customer satisfaction.
Planned aesthetically pleasing displays to showcase company Non Food products and capture new sales.
Deep cleaned shop floor to uphold strong hygiene and presentation standards.
Crew Member
Milestone Restaurants Ltd
Woolwich, Greenwich
10.2019 - 09.2021
Increased revenue by upselling side dishes and drinks whilst building rapport with customers.
Used fryers and grills proficiently, producing 60+ meals to high standard each day.
Prepared finishing elements such as salads, garnishes, sauces, meats and buns prior to service.
Prepared menu items according to exact recipes and portion requirements, delivering consistent, quality food service.
Served meals and drinks maintaining high presentation.
Shop Assistant
Primark Stores Limited
London
07.2017 - 10.2017
Worked with colleagues to complete daily and weekly routines that kept the shop safe, clean and tidy.
Made customers feel welcome with friendly demeanour, helping them find items.
Maintained in-depth knowledge of store items to provide advice and recommendations as needed.
Processed customer cash or card payments using Point of Sale (POS) system.
Keyholder
Cashino Gaming Limited
London, Croydon
03.2016 - 06.2017
Maintained immaculate store presentation.
Implemented and maintained security measures ensuring safety of the premises, personnel, cash, stock and property.
Responded and solved high-level customer complaints and implemented feedback increasing overall customer satisfaction
Facilitated compliance of all employees with appropriate gaming laws and company internal controls, policies and procedures.
Inspected all areas, talked with guests, and provided individual player assistance to increase customer satisfaction and encourage repeat business.
Maintained knowledge of the gaming industry and followed the industry closely to remain commercially aware and on top of competitors plans.
Opened and closed store following procedures to facilitate safe and legal trading.
Contracts Administrator at Johns Lyng Commercial Builders and Johns Lyng GroupContracts Administrator at Johns Lyng Commercial Builders and Johns Lyng Group