Lana Salwa Maciver

• Managing restaurant partners' growth expectations as their primary point of contact, offering detailed feedback on their business performance while closely tracking profitability on the platform.
• Overseeing a portfolio with a range of 700+ restaurant partners from local cafes to established chains, while implementing tailored strategies to drive business growth.
• Collaborating daily with internal teams and relaying external partners insights in order to drive creative projects, streamline processes, and deliver impactful solutions.
• Consistently meeting KPIs while maintaining a keen attention to detail in developing strategic approaches that optimise business acumen within budget constraints.
• Staying informed on food and social media trends both locally and globally to better support restaurant partners with valuable industry insights.

• Built a strong rapport with clients during skin-care consultations, while maintaining accurate documents of meetings, decisions, and next steps for treatment plans.
• Recorded client's feedback and insights, ensuring the business's quality standards were always met.
• Carried out vital research on new business areas in the retail sector: managed relationships with key contributors internally and sourced external suppliers. Delivered the project within the allocated timeline.

Before shifting to a career in Sales and Account Managing, I spent many years working as a freelance Film Director, Producer and Actress. My work spanned across: music videos, comedy webseries, short films and corporate work. I managed and recruited wide teams of 30+ crew and post production teams, delivered pieces of work within various budget constraints. Along the way, my work was shown at various festivals, picking up Best Music Video and Best Director awards and nominations across the world. However, my most notable work included modelling in a campaign brought to life by your business Bandstand and featured across billboards all over London.