Summary
Work history
Education
Skills
Languages
Timeline

Lana Brooks

Summary

Reliable ,Friendly and knowledgeable and hard-working team player. Proven success in satisfying retail objectives and securing repeat patronage. I have outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Skilled in arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I am outgoing and love hearing and seeing different peoples fashion and styles. adapting to customers wants and needs is never a problem as I am open and understanding too what they are into and like.

Work history

Team lead

school
07.2022 - 07.2022
  • Monitored staff performance levels, implementing necessary changes to improve productivity and meet targets.
  • Mentored and coached junior staff to produce high-performing, quality team members.
  • Promoted company values and vision, ensuring full team adherence and investment.
  • Spoke with the children during different lessons they were in , helping each and everyone.
  • Upheld health and safety standards, maintaining complete compliance with department procedures.
  • Created positive, engaging learning environments to improve student experiences.
  • Maximised student learning time by providing smooth transitioning support between lessons.

Education

GCSEs - history , music , drama , business studies

Thomas
11/2018 - 06/2023
  • Elected Captain of [class tutor]
  • School prefect
  • Continuing education in [Health and social care]

I had taken pride in doing these roles around school. being able too show my character around school , sharing ideas I came up with an being leader throughout the time of being at school , I was apart of the diversity group ,while being a prefect which was a big role as I had too encounter everything too do with diversity and take on assemblies.

Skills

  • Motivational leadership
  • Outgoing and enthusiastic
  • Confident communicator
  • Fashion and styling expertise
  • Energetic self-starter
  • Customer service
  • Merchandising
  • Self-motivated
  • Superb time management


Languages

English
Fluent

Timeline

Team lead - school
07.2022 - 07.2022
Thomas - GCSEs, history , music , drama , business studies
11/2018 - 06/2023
Lana Brooks