Lana Ali
London,England
Summary
Motivated first year law student with a strong work ethic and proven ability to perform under pressure while balancing academic study with employment. Experienced in customer facing roles as a receptionist and lifeguard, demonstrating professionalism, responsibility and clear communication. First aid and AED qualified, with a strong risk awareness and decision making skills. Bilingual in English and Kurdish, enabling effective communication with diverse individuals. Seeking fire legal internships and training contract opportunities to build commercial awareness and develop practical legal skills.
Overview
3
3
years of professional experience
Work history
Lifeguard
GLL
London , England
07.2023 - Current
- Provided first aid for minor injuries, ensuring quick recovery.
- Regular pool training to stay updated on lifesaving techniques. NPLQ Renewal every 2 years.
- Assisted swimmers in distress, preventing potential accidents.
- Conducted regular pool inspections to ensure hygiene standards.
- Administered CPR to save lives during emergencies.
- Worked flexible shifts including holidays and weekends providing continuous coverage.
Concierge
GLL
London, England
09.2025 - 01.2026
- First point of contact for member enquires (phone/in person)
- Operations and Facilities support
- Resolved queries, provided information, and offered recommendations.
- Handled transactions ( cash, Direct Debits)
Education
A-Levels - Psychology
Stoke Newington school and sixthform
London United Kingdom 09/2023 - 08/2025
D*D - BTEC Diploma in Business
Stoke Newington school and sixth form
London 09/2023 - 06/2025
GCSEs -
Stoke Newington school and sixthform
London 08.2023
Skills
- Advanced First Aid
- Team player
- Customer Service/ client facing communication skills
- Strong decision making and responsibility under pressure
- Excellent organisation and time management
- High standard of professionalism, confidentiality and attention to detail
- Bilingual
Work experience
Special Eyecare (London, NW10 2EN)
Aided within distinct roles with patience, helped capture prescription, distributing patients to specific glasses section.
Design Dental Clinic (London, W6 0LP)
Experienced in time line management, seeing how customers are treated on a daily, cleaning environment before and after treatment.
Taylor House 88 Rosebury Ave (London, EC1R 4QU)
Shadowed Two Judges, Day in work environment of Judge Bibe and Judge Ruth, meeting other work colleagues, watched two court cases, discussed after with Judges.
Timeline
Concierge
GLL
09.2025 - 01.2026
Lifeguard
GLL
07.2023 - Current
A-Levels - Psychology
Stoke Newington school and sixthform
09/2023 - 08/2025
D*D - BTEC Diploma in Business
Stoke Newington school and sixth form
09/2023 - 06/2025
GCSEs -
Stoke Newington school and sixthform