Lamine Brandao
Greater London,City of London
Summary
Dedicated professional with a strong background in customer service and sales persuasion. Demonstrates exceptional service mindedness and a patient, calm nature, ensuring high-quality customer interactions. Proficient in restaurant software utilisation, cash handling, and table clearing. Adept at managing customer feedback and possesses strong wine knowledge. Committed to enhancing the dining experience and achieving career growth within the hospitality industry.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Waiter
Chris
City of London, Greater london
03.2024 - 07.2025
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Maintained knowledge of menu items, leading to accurate order taking.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Helped reduce waiting times by swiftly clearing tables after use.
- Assisted in food preparation, resulting in timely service delivery.
- Managed table settings for optimal dining experience.
- Completed side duties such as refilling condiments, contributing to organised workplace.
Warehouse worker
Edward
Greater london, City of London
04.2023 - 02.2024
- Kept warehouse clean, ensuring a safe working environment.
- Ensured safety standards with regular equipment maintenance checks.
- Conducted forklift operations for safe and timely transport of goods.
- Coordinated with team members for effective task completion.
- Maintained accurate stock records for easy tracking and retrieval of goods.
- Communicated effectively with dispatch teams to ensure prompt deliveries.
- Organised warehouse layout for optimised space utilisation.
- Assisted in staff training to ensure operational efficiency.
Sales assistant
Thomas
Greater london, city london
05.2022 - 02.2023
- Demonstrated products effectively leading to increased sales conversions.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Delivered exceptional after-sales service, encouraging repeat business.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Improved customer service by efficiently handling queries and complaints.
Education
GCSEs - Sports
Harinegy sixth form college
London 08.2021 - 06.2024
Skills
- Service mindedness
- Sales persuasion
- Restaurant software utilisation
- Patient and calm nature
- Cash handling
- Customer Service
- Table clearing
- Customer feedback handling
- Strong wine knowledge
Timeline
Waiter
Chris
03.2024 - 07.2025
Warehouse worker
Edward
04.2023 - 02.2024
Sales assistant
Thomas
05.2022 - 02.2023
GCSEs - Sports
Harinegy sixth form college
08.2021 - 06.2024