LAMINA IFEDOLA BALIKIS
Hull,United Kingdom
Summary
With extensive experience as Healthcare Support Worker, excel in safeguarding policy compliance and delivering high quality care to client with disabilities, achieving care plan objectives. Adept in documentation expertise, have consistently build patient confidence through exceptional communication skills, contributing to improved wellbeing and satisfaction ratings, Meticulous in maintaining up-to-date patient records, ensuring seamless care community.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Healthcare Support Worker
PRISTINE HEALTHCARE SERVICES LTD
Stoke-on-Trent
11.2023 - 09.2025
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Addressed unofficial grievances from patients, family members, or caregivers in accordance with local regulations and procedures.
- Welcome and greeted patients, caregivers, and other guests to their ward or department in kind and caring manners. This include greeting people over telephone and online.
- Accompanied client to medical or dental appointments, grocery and errands.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Observed and documented accurate recordings of patient observations including temperature, pulse blood pressure, oxygen saturation and respiratory rate.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Maintained general tidiness and cleanliness of clinical areas through disinfecting workspaces, restocking equipment stores to optimize efficiency.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
CLINICAL Support Worker
DUNAMIS MEDICAL CENTER
Lagos
08.2019 - 10.2023
- report sickness, absence and any accident/incident to safeguarding lead.
- provided efficiency and safe environment for clients and staff, And any potential safety issues.
- Maintained confidentiality and compliance standards for optimized patient care.
- Accompanied client to medical or dental appointments, grocery and errands.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Observed and documented accurate recordings of patient observations including temperature, pulse blood pressure, oxygen saturation and respiratory rate.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintain sensitivity to needs and ensuring comfort, dignity and safety throughout.
- acted as chaperone considering cultural and religious beliefs, as directed by clinical staff whist promoting positive image of service.
- maintained high standards of infection control procedures according to service policies.
Healthcare Assistant
Capstone Healthcare Agency
Lagos
03.2015 - 07.2019
- Provided personalized care and support to vulnerable individuals, helping them retain maximum independence.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Worked closely with nurses to maintain optimum levels of communication.
- Accompanied client to medical or dental appointments, grocery and errands.
- Monitored client health conditions and reported immediate issues to manager.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained up-to-date patient records to enable care continuity between support providers.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Explained treatments and care processes to patients.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
Education
BSC - Business Administration
Lagos State University
Lagos Nigeria 06.2015 - 07.2019
Master of Business - Business Administration
UNIVERSITY OF HULL
09.2023 - 09.2024
Skills
- Life skills development
- Safeguarding policies
- Medication administration
- Support group management
- Documentation expertise
- Care management
- Personal care
- Care needs assessment
- Elderly care expertise
- Hoist operation
- Moving and handling
- Dementia care
- Pressure relief
- Clinical waste disposal
- Safeguarding policy compliance
- Health surveillance
Certification
- 15 Standard Care Certificate
- Understanding Your Role
- Duty of care
- Working in a Person-Centred Way
- Communication
- Privacy and Dignity
- Fluids and Nutrition
- Manual Handling
- Awareness Of Equality and Human Rights
- Dementia Awareness
- Mental Health Awareness
- Safeguarding Adults
- Health and Safety
- Infection, Prevention and Control
- NVQ LEVEL 3 Diploma in Health and Social Care
Timeline
Healthcare Support Worker
PRISTINE HEALTHCARE SERVICES LTD
11.2023 - 09.2025
Master of Business - Business Administration
UNIVERSITY OF HULL
09.2023 - 09.2024
CLINICAL Support Worker
DUNAMIS MEDICAL CENTER
08.2019 - 10.2023
BSC - Business Administration
Lagos State University
06.2015 - 07.2019
Healthcare Assistant
Capstone Healthcare Agency
03.2015 - 07.2019