Summary
Overview
Work history
Education
Websites
Custom
Timeline
SeniorSoftwareEngineer
Lamia Boutaleb

Lamia Boutaleb

Summary

Hard-working, motivated, and ambitious individual with an entrepreneurial mindset and strong organisational skills. Experienced in sales and marketing, adept at managing multiple priorities with a positive approach to achieve business goals through meticulous planning and prioritisation. Excels in customer-facing roles, delivering high-quality service and consistently striving to meet sales targets while supporting customer needs. Enthusiastic about resolving customer issues and employing key communication, persuasion, and negotiation skills to build profitable customer bases and drive business growth.

Overview

12
12
years of professional experience

Work history

Sales Professional - B2B

01.2023
  • Conduct cold calls, Present company's products and services, Identify customer's needs

Salesforce CRM Trainee Consultant- (Fixed term) Clyde Ventures Ltd

10.2023 - 01.2024
  • Customisation of Salesforce platform, Data Management, System Maintenance and Security

Amazon - DSP

Glasgow, North Lanarkshire
01.2022 - 01.2023
  • Provide good customer service, Follow health and safety measures, Resolve issues promptly

Management - Community Education Limited

Glasgow
01.2019 - 01.2022
  • Implementing business project plan, Administrative role, Delivering customer service, Identifying potential leads

Field Sales Representative - Home improvement industry B2C

01.2020 - 01.2021
  • Conduct product demonstrations, Build customer relationships, Negotiate sales contracts, Closing sales

Digital Marketing , Campaign Management

01.2012 - 01.2019
  • Market research, Digital Marketing, Campaign Management, Sales Page Development, Email Marketing

Education

Bachelor Of Science In Information Technology Management For Business, Agile Project Management And Prince 2 Foundation, Strategic Management For Business, International Business, Software Modelling and Design, Visual Software Development -

Glasgow Caledonian University

Higher National Graded Units in Accounting, 2010, Higher National Units in Business Law, Cost Accounting, 2010, Higher National Certificate in Information Technology, 2007 - undefined

Central College Of Commerce

Custom

4K

Timeline

Salesforce CRM Trainee Consultant- (Fixed term) Clyde Ventures Ltd

10.2023 - 01.2024

Sales Professional - B2B

01.2023

Amazon - DSP

01.2022 - 01.2023

Field Sales Representative - Home improvement industry B2C

01.2020 - 01.2021

Management - Community Education Limited

01.2019 - 01.2022

Digital Marketing , Campaign Management

01.2012 - 01.2019

Bachelor Of Science In Information Technology Management For Business, Agile Project Management And Prince 2 Foundation, Strategic Management For Business, International Business, Software Modelling and Design, Visual Software Development -

Glasgow Caledonian University

Higher National Graded Units in Accounting, 2010, Higher National Units in Business Law, Cost Accounting, 2010, Higher National Certificate in Information Technology, 2007 - undefined

Central College Of Commerce
Lamia Boutaleb