Lalithahlada Yadavalli

• Created detailed project timelines aligned with company objectives.
• Detected critical volunteer engagement drop-off after verification on desktop-first resources.
• Developed and implemented product innovation strategies for end-to-end discovery and MVP scope.
• Designed data-driven validation plan targeting 12 percentage point engagement lift.
• Built strict operational guardrails to protect brand trust and improve reach accuracy.
• Defined WhatsApp-based engagement loop using WhatsApp Business API for stage support.

1. Product Discovery & User-Centric Design

• Conducted stakeholder workshops and user walkthroughs FOR CITI bank to translate complex business pain points into clearly defined product requirements and user stories.
• Designed and delivered user-centric workflows (Appian) at CITI bank, that improved employee experience and reduced reimbursement turnaround times by 40%.
• Leveraged competitive and market analysis to identify growth opportunities and inform strategic decision-making in high-pressure environments.

2. Product Development & Lifecycle Ownership

• Owned end-to-end product lifecycle for automation tools, from initial requirement gathering FRDs and BRDs at CITI bank, and backlog prioritization in JIRA to deployment and UAT/SIT testing at Westpac Bank.
• Collaborated with cross-functional development and QA teams to maintain a 99% defect resolution rate, significantly enhancing product reliability and reducing post-release friction at American Express bank.
• Applied Agile methodologies (Scrum) to manage feature roadmaps, ensuring seamless delivery and alignment with business objectives at all 3 banks, CITI, AMEX and Westpac

3. Data-Driven Strategy & Operational Impact

• Built and managed interactive dashboards in Power BI and Excel, transforming raw data into actionable insights that empowered leadership to make data-backed strategic decisions.
• Engineered automated credit risk assessment models, reducing manual evaluation effort by 80%.
• Utilized data transformation tools (KNIME) to ensure high data quality and integrity for critical financial reporting and decision-support systems.

4. Team functions & Knowledge Transfer

• Coordinated cross-functional teams to achieve project deadlines.
• Mentored junior staff members, minimizing skill gaps within the team.
• Prepared proposals with revised methods, new strategies and redefined functions.

• Conducted competitor analysis to identify growth opportunities, conceptualizing an IoT-based monitoring solution to improve site efficiency.
• Managed business development through KPI-driven outreach and optimized lead conversion strategies.
• Worked collaboratively with the marketing department to create impactful promotional materials for client pitches.
• Conducted extensive market research to identify emerging trends and opportunities.