Summary
Overview
Work History
Education
Skills
Custom Section
References
Languages
Interests
Timeline
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Laila Ahnoud

Laila Ahnoud

London

Summary

Accomplished ESOL Teacher with extensive experience in delivering diverse education programmes for adults and teens in Further Education, encompassing Pre-Entry to Level 2 ESOL and employability skills. Expertise in curriculum design, learner engagement, and inclusive practices, alongside a strong background in senior account management and training. Currently pursuing a PGCE in Further Education ESOL at UCL, dedicated to fostering inclusive education that empowers learners and promotes lifelong progression.

Overview

2027
2027
years of professional experience

Work History

ESOL Teacher

Capital City College Group
09.2022 - Current

Plan and deliver engaging lessons using inclusive, learner-centred and differentiated approaches.

  • Achieved consistently strong learner outcomes and high pass rates across various courses and levels through targeted instruction.
  • Successfully prepared learners for ESOL and Functional Skills examinations, resulting in consistently strong pass rates.
  • Prepared learners for accredited ESOL and Functional Skills examinations through targeted revision, exam practice and skills development.
  • Assess, mark and provide constructive feedback, setting individual targets to support learner progress.
  • Deliver both online and classroom-based teaching effectively.
  • Teach across Adult and Teen provision at a wide range of levels including Pre-Entry, Entry 2, Entry 3, Level 1, Level 2, Employability and Pathway courses.
  • Supported learners in developing employability, communication and independent learning skills, enhancing their readiness for the workforce.
  • Integrated digital learning tools and AI to enhance learner progress, participation and engagement in both online and classroom settings.
  • Support student recruitment through assessment, guidance and course placement processes.You can add this under your ESOL Teacher role:
  • Support student recruitment through assessment, guidance and course placement processes.
  • Delivered NHS Online Conversation courses for two consecutive years.
  • Taught Functional Skills Entry 2 Maths within ESOL contexts and Functional Skills Level 1 English.
  • Conducted examinations in line with awarding body regulations and exam procedures.

Maintained high standards of exam compliance, organisation and learner support.

  • Or a slightly stronger professional version:
  • Conducted examinations in full accordance with awarding body regulations and examination procedures.
  • Supported learners through targeted preparation, revision strategies and individualised feedback to improve achievement and confidence.

Expert Practitioner for ESOL

Finsbury Park Campus
01.2023 - 01.2024
  • Shared best practices with colleagues on phonics strategies, classroom management, and use of AI and digital tools in teaching.
  • - Phonics strategies

- Classroom management

- Use of AI and digital tools in teaching

Collaborated with over 13 teachers on 'One Thing' professional development projects to enhance teaching practices.

  • Facilitated collaborative practice and mentoring, earning positive feedback from staff and management.
  • Recognised through certificates for:
  • Innovation
  • Teamwork
  • Professional Support to Colleagues

Account Director / Account Manager

Mental Group
04.2008 - 02.2015
Account Manager/ Account director

Mintel Group
April 2008 – February 2015

Account Manager ( Scandinavia region)

  • Managed key client accounts, strengthening stakeholder relationships to enhance client retention.
  • Building and maintaining long-term client partnerships.
Responsibilities included:
  • Managing sales targets, account growth and business development activities.
  • Coordinated projects, achieving high levels of customer service and client satisfaction.
  • Delivered presentations, demonstrations, and professional workshops to corporate clients, showcasing product value and client engagement.
  • Delivering GNPD and leadership training to senior leaders and professionals.
  • Providing training to companies on the effective use of the GNPD database and related systems.
  • Training new colleagues and supporting staff development.
  • Grew professionally by taking on multiple roles.
  • Mintel GroupApril 2008 – February 2015

Cashier

IBB Bank
01.2007 - 04.2008
  • Managed customer transactions and banking services to ensure smooth operations.
  • Maintained accurate financial records and cash handling procedures to uphold financial integrity.
  • Delivered professional customer support in a fast-paced environment, enhancing customer satisfaction.

Account Manager – Conference Sales

Marcus Evans
06.2006 - 04.2007
  • Managed and sold professional conference programmes, ensuring client satisfaction and repeat business.
  • Pursued sales and performance targets, aligning strategies to meet client needs and drive revenue.
  • Developed and nurtured client relationships, overseeing corporate accounts to enhance service delivery.

Weekend Arabic Teacher

Freelancer
  • Teach Arabic language classes at weekends.
  • Support learners with reading, writing and speaking skills.

Education

Level 5 Diploma in Digital Learning Design -

Digital Learning Institute
01-2025

Diploma in Community Interpreting and Translation - Level 6 Diploma in Community Interpreting Legal Pathway

International School of Linguists
2024

CELTA -

Capital City College
01-2022

BA (Hons) - International Business with French

University of Westminster
2006

PGCE - Further Education ESOL

UCL
07-2026

Skills

Skills
  • ESOL Teaching (Pre - Entry to Level 2)
  • Adult and Teen Education
  • Functional Skills English and Maths Support
  • Differentiation and Inclusive Teaching
  • Curriculum Planning and Development
  • Lesson Planning, Delivery and Assessment
  • Classroom and Behaviour Management
  • Learner Engagement and Motivation
  • Exam Preparation and Invigilation
  • Safeguarding and Learner Welfare
  • Individual Learning Support
  • Speaking, Listening, Reading and Writing Development
  • Phonics and Literacy Support
  • Employability Skills Teaching
  • Online and Blended Learning
  • Digital Learning Integration
  • Educational Technology and AI Integration
  • Staff Mentoring and Coaching
  • Teacher Training and Professional Development
  • Stakeholder Engagement
  • Communication and Interpersonal Skills
  • Cross-Cultural Communication
  • Presentation and Facilitation Skills
  • Teamwork and Collaboration
  • Organisation and Time Management
  • Problem Solving and Adaptability
  • Community Interpreting and Translation
  • Data Management and Administrative Skills

Custom Section

  • Safeguarding Training
  • Prevent Duty Training
  • Health & Safety Training
  • Online Safety Training
  • GCSE Invigilation Training
  • Equality, Diversity and Inclusion Training
  • Digital Learning and AI in Education CPD
  • ESOL Teaching and Learning Development Sessions

References

Available upon request.

Languages

Spanish
Elementary
A2
French
Intermediate
B1
Arabic
Proficient
C2

Interests


I enjoy swimming and dancing in my free time

Timeline

Expert Practitioner for ESOL

Finsbury Park Campus
01.2023 - 01.2024

ESOL Teacher

Capital City College Group
09.2022 - Current

Account Director / Account Manager

Mental Group
04.2008 - 02.2015

Cashier

IBB Bank
01.2007 - 04.2008

Account Manager – Conference Sales

Marcus Evans
06.2006 - 04.2007

Weekend Arabic Teacher

Freelancer

Level 5 Diploma in Digital Learning Design -

Digital Learning Institute

Diploma in Community Interpreting and Translation - Level 6 Diploma in Community Interpreting Legal Pathway

International School of Linguists

CELTA -

Capital City College

BA (Hons) - International Business with French

University of Westminster

PGCE - Further Education ESOL

UCL
Laila Ahnoud