Lai Kit Tang
Hendon,London
Summary
Motivated individual enthusiastic about challenging work. Adapts easily to different environments and flexes with changing demands. Energetic worker dedicated to creating fun environment and helping participants enjoy events. Works well within teams to develop creative ideas and solve diverse problems impacting guest safety and satisfaction.
Overview
3
3
Languages
1
1
Certification
6
6
years of post-secondary education
16
16
years of professional experience
Work history
Casual Front Door Secruity
Four Seasons Hotel London At Tower Bridge
London, UK
2026.06 - Current
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Coordinated with other officers on shift changes smoothly and effectively.
- Ensured smooth traffic flow in the car park by directing vehicles efficiently.
- Patrolled premises regularly, contributing to a safe work environment.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Checked ID cards and documented details in security log.
Night manager
Sanderson London, a Morgans Originals hotel
London
2026.03 - Current
- Conducted regular walk-through inspections to maintain proper upkeep of facilities throughout the night.
- Responded promptly to emergency situations maintaining calm under pressure whilst following established protocols.
- Coordinated room assignments to accommodate guest needs, resulting in improved customer service ratings.
Night Auditor
Glasgow Marriott Hotel
Glasgow , UK
2025.01 - 2025.07
- Balanced cash drawer at the end of each shift, maintaining accountability.
- Conducted security walks throughout hotel premises, ensuring safety protocols were met.
- Verified charges applied to rooms for accuracy and completeness.
- Compiled end-of-day reports for management's overview.
- Assisted with check-ins and check-outs, streamlining hotel operations.
Night Public Area Attendant
The Other House South Kensington
London , UK
2024.06 - 2025.01
- Maintained high standards of cleanliness in public areas for enhanced guest experience.
- Provided exceptional customer service, increased guest satisfaction levels.
- Ensured smooth operations by promptly addressing maintenance issues.
Room attendant
Gateway Apartment
Hong Kong
2010.08 - 2024.01
- Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
- Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
- Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
Education
Door Supervisor Training and First Aid - Security
SIA
London 2024.06 - 2024.06
A-Levels -
Litheran School Evening College
HK 2014.01 - 2015.01
Grade 11 -
TWGHS Sun Hoi Directors College
HK 2005.01 - 2010.01
Skills
- Cleaning expertise
- Room setup proficiency
- Familiarity with coshh regulations
- Emergency response training
- Microsoft office suite familiarity
- Team building
- Conflict de-escalation tactics
- Efficient telephonic etiquette
- Email correspondence expertise
- Calm under pressure
- Problem-solving
- Upselling
Languages
Chinese (Cantonese)
Native
English
Advanced
C1
Chinese(Mandarin)
Upper intermediate
B2
Certification
Fire Marshal
First Aid in Workplace
Personal License
Personal Information
Housekeeping, Multi Tasking, Work under pressure and independent, Fast Paced, Customer Service, Confident in MS Office package, Photoshop, Cantonese, English, Mandarin
Personal Information
Nationality: Hong Kong, British National Oversea with a legal work visa (No need sponsorship)
Timeline
Casual Front Door Secruity
Four Seasons Hotel London At Tower Bridge
2026.06 - Current
Night manager
Sanderson London, a Morgans Originals hotel
2026.03 - Current
Night Auditor
Glasgow Marriott Hotel
2025.01 - 2025.07
Night Public Area Attendant
The Other House South Kensington
2024.06 - 2025.01
Door Supervisor Training and First Aid - Security
SIA
2024.06 - 2024.06
A-Levels -
Litheran School Evening College
2014.01 - 2015.01
Room attendant
Gateway Apartment
2010.08 - 2024.01
Grade 11 -
TWGHS Sun Hoi Directors College
2005.01 - 2010.01