Roshan Thomas
ASHTON UNDER LYNE,Lancashire
Summary
Developed a strong foundation in high-standard professional driving within a fast-paced ,highly regulated international transport network. Navigated complex ,multi-lane highway system and busy urban environment with a flawless safety record. Accustomed to strict punctuality ,GPS based routing ,and adhering to rigorous vehicle maintenance and safety inspection standards. Consistently delivered exceptional customer service to a diverse multicultural passenger base
Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Overview
5
5
years of post-secondary education
16
16
years of professional experience
Work history
Warehouse operator
JOB AND TALENT
12 NEW FETTER LANE, LONDON
09.2024 - Current
- Supported other departments as required; demonstrated flexibility and team spirit.
- Communicated effectively with supervisors, improving overall workflow.
- Collaborated with team members for smooth warehouse operations.
- Verified contents of shipments against invoices for accuracy assurance.
- Packaged products securely for prevention of damage during transportation process.
- Stacked pallets, creating an organised storage system.
- Followed all health and safety guidelines, contributing to a safe workplace environment.
Delivery driver
Uber Eats
Ashton-under-Lyne, Lancashire
04.2023 - 06.2024
- Reduced fuel costs with efficient route planning.
- Completed emergency deliveries successfully despite challenging conditions.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Coordinated delivery schedules for optimum time management.
- Carried out minor vehicle repairs, minimising downtime for maintenance services.
- Improved client satisfaction by delivering packages promptly and accurately.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
Company driver
ALAIN WATER COMPANY
ALAIN, DUBAI UAE
08.2014 - 02.2019
- Ensured timely deliveries by adhering to schedules and routes.
- Maintained vehicle cleanliness for a positive company image.
- Practiced defensive driving techniques; reduced potential hazards on the road.
- Documented travel expenses for reimbursement procedures.
- Prioritised punctuality in pick-up and drop-off schedules, gained client trust.
- Used GPS systems accurately whilst navigating unfamiliar areas.
- Handled sensitive documents responsibly, ensured confidentiality maintained at all times.
- Conducted regular vehicle maintenance checks, ensuring safety on the road.
Bus driver
PRIVATE BUS
ERUMELI, INDIA
01.2011 - 05.2013
- Provided excellent customer service to passengers, ensuring a comfortable journey.
- Maintained punctuality for smooth running of timetable schedules.
- Conducted pre-trip inspections of the bus to ensure roadworthiness.
- Checked validity of passenger tickets or passes to prevent fraud.
- Adjusted travel routes in line with weather forecasts and road conditions.
- Operated ticket machines correctly, guaranteeing accurate fare collection.
- Performed minor repairs on the bus, avoiding unnecessary breakdowns.
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
- Managed difficult situations calmly, creating a peaceful environment onboard.
- Handled emergencies effectively by applying first-aid training when necessary.
- Maintained cleanliness in the bus through regular checks and cleaning.
- Navigated different routes efficiently to reach destinations on time.
- Followed company policies strictly, upholding professional standards at all times.
- Used defensive driving techniques for minimising potential accidents.
- Reported any mechanical problems promptly for early resolution.
- Kept accurate logs of trips, ensuring compliance with regulations.
- Promoted good behaviour amongst passengers with clear communication of rules.
- Undertook routine vehicle inspections for safe driving conditions.
- Ensured passenger safety by adhering to all traffic regulations.
- Coordinated with control centres for updated route information, keeping journeys efficient.
- Reported any malfunctions promptly to keep bus running smoothly.
- Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
- Performed safety checks before and after shifts, completing daily checklists.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Assisted passengers with difficulties or disabilities to safely board and disembark buses.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
- Covered weekend shifts to optimise service levels.
- Provided clean and safe environment on bus with routine maintenance and clear aisle.
- Handled customer complaints and kept customers satisfied through professional conduct.
- Offered flexible working patterns to meet peak business demands.
- Reported delays and accidents to dispatchers at head office.
- Collected cash fares and completed daily paperwork accurately.
- Made scheduled stops dictated by assigned route, keeping within five minutes of estimated time of arrival.
- Created enjoyable travel experiences by engaging passengers in lively conversations.
- Developed strong sense of navigation and direction through travel and geographical study.
- Advised passengers on most cost-effective fares and services.
- Provided accurate time and cost estimations for journeys.
- Intervened in passenger incidents and unruly behaviour, maintaining order during trips.
- Obeyed highway code and road safety rules, providing safe, professional bus services.
Education
Certificate of Higher Education - ELECTRONICS
GOVT KERALA
INDIA 03.2007 - 03.2009
Diploma of Higher Education - ECONOMICS
BOARD OF HIGHER SECONDARY EXAMINATION
KERALA 04.2005 - 03.2007
YEAR 1O -
GOVT OF KERALA
INDIA 03.2004 - 03.2005
Skills
A safety conscious ,reliable and customer focused professional seeking to leverage strong interpersonal skills and an exemplary driving record as a Trainee bus Driver Proven track record of delivering excellent customer service in fast paced environment ,managing passenger or customer interactions with patience and professionalism Possesses a clean UK Driving license held for more than 4 years with excellent spatial awareness and hazard perception Highly adaptable ,punctual and eager to complete the training program to obtain PCV and deliver a safe, welcoming ,and punctual service to the local community
Timeline
Warehouse operator
JOB AND TALENT
09.2024 - Current
Delivery driver
Uber Eats
04.2023 - 06.2024
Company driver
ALAIN WATER COMPANY
08.2014 - 02.2019
Bus driver
PRIVATE BUS
01.2011 - 05.2013
Certificate of Higher Education - ELECTRONICS
GOVT KERALA
03.2007 - 03.2009
Diploma of Higher Education - ECONOMICS
BOARD OF HIGHER SECONDARY EXAMINATION
04.2005 - 03.2007
YEAR 1O -
GOVT OF KERALA
03.2004 - 03.2005