Laiba Manzoor
Ilford,Greater London
Summary
Motivated and versatile individual currently studying Biomedical Science, with experience across retail, healthcare, and customer-facing roles. Enjoys working in new and dynamic environments and is always willing to support others as part of a team. Confident in providing excellent customer service, handling transactions, and maintaining organised and welcoming spaces. Strong communication, organisational, and problem-solving skills, with the ability to work efficiently in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Radiography Assistant (Work Experience)
Whipps Cross University Hospital
Leytonstone, Greater London
2025.07 - 2025.07
- Assisted staff in supporting patients during radiology procedures, ensuring comfort and reassurance.
- Communicated clearly and respectfully with patients from diverse backgrounds.
- Observed diagnostic imaging processes and professional interactions within a clinical environment.
- Maintained a professional and calm approach in a fast-paced setting.
- Demonstrated strong attention to detail and willingness to learn.
Pharmacy Sales Assistant
Brittania Pharmacy
Ilford, Greater London
2023.11 - 2024.12
- Provided friendly and professional customer service to patients in a busy pharmacy environment.
- Operated the till, processed payments, and handled cash accurately.
- Assisted customers with enquiries and directed them to appropriate products or services.
- Maintained organised shelves and stock areas for efficient access.
- Worked as part of a team to ensure smooth daily operations.
Healthcare Administrative Assistant
Higham Hill Medical Centre
Walthamstow, Greater London
2024.07 - 2024.08
- Greeted visitors and handled enquiries in a professional and approachable manner.
- Managed documents and records with strong attention to detail and organisation.
- Handled confidential information responsibly in line with data protection standards.
- Supported a busy team environment, ensuring tasks were completed efficiently.
- Maintained a tidy and organised workspace.
Islamic Education Tutor
Tanzeel
Ilford, Greater London
2021.06 - 2024.07
- Delivered one-to-one and group sessions, developing strong communication and interpersonal skills.
- Built positive relationships with students and adapted communication to suit different needs.
- Managed time effectively to plan and deliver structured sessions.
- Demonstrated patience, reliability, and a supportive approach in all interactions.
Retail Assistant (Volunteer)
Scope Charity Shop
Ilford, Greater London
2023.10 - 2024.06
- Assisted customers on the shop floor, providing friendly and helpful service.
- Operated the till and handled transactions accurately.
- Organised and replenished stock to maintain attractive displays.
- Sorted and priced donated items for sale.
- Maintained a clean, tidy, and welcoming shop environment.
Care Assistant
St. Joseph’s Rest Home
Ilford, Greater London
2024.02 - 2024.02
- Provided person-centred support while building strong, trusting relationships.
- Communicated effectively with residents, families, and team members.
- Worked in a fast-paced environment requiring patience and reliability.
- Supported daily routines with attention to individual needs.
Education
Bachelor of Science - Biomedical Science
University of Westminster
London, United Kingdom 2025.09 -
A-Levels - Biology, Chemistry, English Literature
Caterham High School
Ilford, United Kingdom 2023.09 - 2025.06
GCSEs - Triple Science, English Language & Literature, Mathematics, Philosophy, Media Studies & Sociology
Seven Kings High School
Ilford, United Kingdom 2018.09 - 2023.07
Skills
- Customer Service & Client Interaction
- Strong Communication Skills
- Teamwork & Collaboration
- Cash Handling & Transactions
- Organisation & Administrative Skills
- Problem Solving & Adaptability
- Time Management Reliability
- Attention to Detail
Affiliations
- Enjoy playing netball and basketball, which have developed strong teamwork and communication skills. I enjoy working in fast-paced environments and actively contributing to team-based activities, including involvement in charity-run events. Also interested in reading and learning about healthcare and science, reflecting a proactive and well-rounded approach.
Accomplishments
- Jack Petchey Achievement Award (Caterham High School)
- Deputy Head Student (Leadership Role)
- Founder of CHS Medical Society
- Sports Captain – Netball & Basketball
- Jack Petchey Speak Out Challenge Participant
Certification
- First Aid Certification – Good Skills Training Ltd (2024)
- Aspiring Medics Programme – Bronze, Silver & Gold Certificates (2024)
- Completed online courses in healthcare and science, including Bioethics, Cancer Research, and Public Health (Harvard University, edX, UCL, Imperial College London, 2024)
Timeline
Bachelor of Science - Biomedical Science
University of Westminster
2025.09 -
Radiography Assistant (Work Experience)
Whipps Cross University Hospital
2025.07 - 2025.07
Healthcare Administrative Assistant
Higham Hill Medical Centre
2024.07 - 2024.08
Care Assistant
St. Joseph’s Rest Home
2024.02 - 2024.02
Pharmacy Sales Assistant
Brittania Pharmacy
2023.11 - 2024.12
Retail Assistant (Volunteer)
Scope Charity Shop
2023.10 - 2024.06
A-Levels - Biology, Chemistry, English Literature
Caterham High School
2023.09 - 2025.06
Islamic Education Tutor
Tanzeel
2021.06 - 2024.07
GCSEs - Triple Science, English Language & Literature, Mathematics, Philosophy, Media Studies & Sociology
Seven Kings High School
2018.09 - 2023.07