Lachlan Brooks
Braintree,Essex
Summary
Experienced retail sales, stock management, order and picking professional who works hard and is customer focused with 1.7 years experience. Efficient in searching and stocking items for the customers, keeping the inventory balance intact and ensuring the store operations run smoothly. A strong team player with excellent problem-solving skills and a keen eye for detail. Focused on serving our customers exceptionally and making the shopping convenient and easy. im Looking to apply my expertise in this dynamic retail team.
Overview
2
2
years of professional experience
Work history
Sales assistant
Co-op
Braintree, Essex
08.2023 - Current
- Prepared orders for customers with wrapped, bagged and boxed items.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Promoted customer loyalty scheme at checkout.
- Operated cash registers with accuracy and processed cash and card transactions.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Requested and checked customer IDs at checkout for age-restricted products.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Education
GCSEs - secondary school
Helena Romanes School and Sixth Form Centre
Great Dunmow, Essex 09/2018 - 07/2023
level 3 Introductory Diploma Travel and Tourism - travel and tourism
Stansted Airport College
Stansted Mountfitchet, Essex 09/2023 - 07/2024
Level 3 Extended Diploma In Travel and Tourism - Travel and Tourism
Stansted Airport College
Stansted Mountfitchet, Essex 09/2024 - 07/2025
Skills
- Excellent communication
- Problem-solving
- Ability to handle difficult customers
- Stock replenishment
- Working effectively as a team
- Keeping store tidy and organized
- Multitasking during peak Hours
- Working under pressure
- Familiar with online order processing
- Ability to pick and pack orders quickly
- Checking product quality before packing
Affiliations
- football
- Gym
- Read
- Learning about Planes
- having flying lessons
- badminton
- Gaming (Microsoft flight simulator)
Accomplishments
- When I used to swim I won swimmer of the month
- In football, my team have won the league, a cup, and I have won most improved 2x. players player 1x.
- I was a black belt in Taekwondo
- I have also been the captain for my football club
- in 2024, I achieved a massive goal of mine which is to pass my driving test first time.
Timeline
Sales assistant
Co-op
08.2023 - Current
GCSEs - secondary school
Helena Romanes School and Sixth Form Centre
09/2018 - 07/2023
level 3 Introductory Diploma Travel and Tourism - travel and tourism
Stansted Airport College
09/2023 - 07/2024
Level 3 Extended Diploma In Travel and Tourism - Travel and Tourism
Stansted Airport College
09/2024 - 07/2025
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