Lacey-Mae Terry
Bradford,West Yorkshire
Summary
Dependable individual with a strong passion for successful customer service and sales.
Possesses excellent communication skills and proactive approach to problem-solving and aims to enhance customer satisfaction and drive sales growth.
I see myself as a reliable and customer-focused individual with strong communication and problem-solving skills, coupled with friendly and approachable demeanour. Proficient in managing point-of-sale systems and providing exceptional customer service. Eager to contribute to positive shopping experience and progress with learning and development.
Overview
3
3
years of professional experience
Work history
Salon junior technician
Toni's@CentralPlace
Bradford, West Yorkshire
2022.11 - Current
- Delivered exceptional customer service with effective communication skills.
- Adhered to all health and safety regulations within the workplace for safe operations.
- Greeted all customers warmly upon arrival, promoting a friendly atmosphere.
- Supported other team members during peak hours, encouraging teamwork and cooperation.
- Upheld strict confidentiality of client information to respect privacy rights.
- Maintained clean workspace to promote safety and hygiene.
- Helped maintain stock levels of salon products for smooth operation of the salon.
- Helped salon processes run smoothly through effective appointment allocation.
- Maintained and monitored hairdressing supplies to meet customer demand.
- Managed cash registers, ensuring adequate funds and change ahead of salon opening.
- Exceeded customer expectations by creating styles to exact demands.
- Provided regular refreshments and snacks for continued customer satisfaction.
- Managed customer bookings, ensuring accurate and detailed appointment records were maintained.
Education
A-Levels - Law, Psychology, Criminology
New College Bradford
Bradford 09/2024 -
GCSEs - Maths, Science, History, English Language, English Literature, German, Food Technology, RE.
Beckfoot Thornton
Bradford 09/2019 - 06/2024
Skills
- Customer service awareness
- Professional customer service attitude
- Communication skills
- Teamwork and contribution
- Health and safety ethos
- Health and safety legislation
- Knowledge of Microsoft/Mac
Date of Birth
05/05/2008
Affiliations
- Have a passion for various musical genres which I like to collect and also go to gigs, I also have an interest in health and beauty including current fashion trends.
References
References available upon request.
Timeline
Salon junior technician
Toni's@CentralPlace
2022.11 - Current
A-Levels - Law, Psychology, Criminology
New College Bradford
09/2024 -
GCSEs - Maths, Science, History, English Language, English Literature, German, Food Technology, RE.
Beckfoot Thornton
09/2019 - 06/2024