LABIN BAGWAN
London,UK
Summary
Dynamic Business Analyst & Project Management Professional with experience in luxury retail and business development. Proven ability to analyze markets, streamline operations, and enhance client experiences. Adept at driving growth, optimizing processes, and managing cross-functional projects. Seeking to apply expertise in a Business Analyst or Project Management role to drive efficiency and innovation.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Technology Sales Consultant
Harrods
London
08.2023 - 02.2025
- Delivered a luxury shopping experience in alignment with Harrods' prestigious brand, ensuring 100% client satisfaction and a seamless customer journey.
- Managed an elite client portfolio, including high-net-worth individuals, celebrities, and VIP customers, driving a 30% increase in repeat business through personalized service.
- Conducted private shopping appointments, curated bespoke product recommendations, and facilitated expedited delivery, enhancing the overall client experience by 40%.
- Maintained expert knowledge of the latest technology trends, new product launches, and feature upgrades, contributing to a 25% increase in high-ticket sales.
- Ensured flawless product presentation and merchandising, leading to a 17% boost in in-store customer engagement and product inquiries.
- Processed transactions with utmost accuracy, including sales documentation, inventory counts, and client orders, optimizing operational efficiency.
- Conducted training sessions for distributor partners on product features, applications, and selling techniques.
Business Development Analyst
Eccentric Infotech
Pune
03.2021 - 12.2022
- Conducted in-depth market research to identify emerging industry trends, competitor strategies, and untapped market segments, contributing to a 20% increase in business opportunities.
- Analyzed market data and customer insights to drive strategic decision-making, improving the efficiency of business expansion initiatives by 25%.
- Collaborated with technical and sales teams to develop high-impact presentations, proposals, and pitches, increasing client engagement by 35%.
- Customized proposals to align with client needs, effectively showcasing Eccentric Infotech's strengths, resulting in a 13% improvement in proposal acceptance rates.
- Assisted the sales team in lead generation, client meeting coordination, and contract negotiation, supporting a 30% growth in deal closures.
- Developed sales materials and streamlined sales processes, optimizing operational workflows and reducing turnaround time by 20%.
Education
Diploma - Mechanical Engineering
Diploma Government Polytechnic Karad
06.2015 - 05.2018
Bachelors - Mechanical Engineering
Shivaji University Kolhapur
06.2018 - 05.2021
Master of Science - Project Management
University of London
01.2023 - 02.2024
Skills
- Client Relations
- Problem Solving
- Strategic Thinking
- Time Management
- Team Collaboration
- Marketing management
- Financial Accounting and Management
- Marketing analytics
- Customer service
- Excellent communication and interpersonal abilities
- Team management
- Linux Admin
- Data Base & Shell Scripting
- Project Management
- Cloud Services
- Microsoft Office
- Google Suite
- Competitive Research
- Business Strategy
Certification
Linux With SQL Operations, Innovate IT Solution, Scrum Master
Timeline
Technology Sales Consultant
Harrods
08.2023 - 02.2025
Master of Science - Project Management
University of London
01.2023 - 02.2024
Business Development Analyst
Eccentric Infotech
03.2021 - 12.2022
Bachelors - Mechanical Engineering
Shivaji University Kolhapur
06.2018 - 05.2021
Diploma - Mechanical Engineering
Diploma Government Polytechnic Karad
06.2015 - 05.2018
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