Labib Khalik
Brighton,East Sussex
Summary
Results-driven professional in Growth and Business Development, skilled in generating opportunities and negotiating profitable deals. Experienced in market research, sales, and client relationship management. Background in customer service and inventory management, with project planning and coordination expertise from an Administrative Internship. Strong technical skills in Microsoft Office Suite and Python, focused on driving business growth through strategic partnerships and innovative solutions.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Growth and Business Development
Dom Valley Management
London, United Kingdom
01.2026 - Current
- Generate qualified opportunities by researching businesses seeking strategic advisory services.
- Strengthen client pipelines by building relationships with decision-makers and business owners.
- Support scalable business growth through market research, partnerships, and enabling systems.
- Secured new clients through targeted prospecting and networking.
- Negotiated contracts with clients, securing profitable deals and achieving sales targets consistently.
- Actively participated in weekly sales meetings, offering insights and strategies to drive sales forward.
Customer Assistant
Marks & Spencer
Brighton, East Sussex
04.2022 - Current
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Resolved customer service enquiries promptly, ensuring customer satisfaction and loyalty.
- Managed customer complaints with empathy, providing effective solutions to strengthen relationships and enhance customer experience.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Collaborated with team to perform cashier duties, assist with product inquiries, and maintain cleanliness of store environment.
- Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability.
- Organised and replenished inventory on shelves to ensure product availability.
Administrative Intern
TEEK TAKA
London, United Kingdom
01.2019 - 01.2021
- Managed diaries and calendars, coordinated meetings, took minutes, and arranged appointments and zoom meetings to ensure smooth communication.
- Provided administrative support to senior executives by managing daily operations effectively.
- Handled phone calls to address urgent inquiries and concerns promptly.
Education
Bachelor of Science - Business and Management Studies (BSc)
University of Sussex
Brighton, BNH01-2026
A-Levels - Higher Education
Varndean College
Brighton, BNH06-2026
GCSE - Secondary Education
Dorothy Stringer School
Brighton, BNH01-2021
Skills
- B2B Sales
- B2C Sales
- Sales negotiation
- Market research
- Data analysis
- Project coordination
- Inventory management
- Microsoft Office
- MS Office Suite
- Strong time management
- Quick problem-solving
- Excellent customer service
- Effective communication skills
Languages
English
Proficient
C2
Bengali
Advanced
C1
Certification
- Sulitest – Sustainability Literacy Certificate
Demonstrated knowledge of sustainability, ESG principles, and the UN Sustainable Development Goals - Microsoft Power BI (PL-300) (Currently Studying)
Timeline
Growth and Business Development
Dom Valley Management
01.2026 - Current
Customer Assistant
Marks & Spencer
04.2022 - Current
Administrative Intern
TEEK TAKA
01.2019 - 01.2021
Bachelor of Science - Business and Management Studies (BSc)
University of Sussex
A-Levels - Higher Education
Varndean College
GCSE - Secondary Education
Dorothy Stringer School