My name is Alexandra but I am known by most as Lexi. I was born in Orlando, Florida, and moved to the UK when I was aged 10. I have resided in England ever since, travelling frequently when possible. I am an avid listener, hard worker, and reliable person.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Registered Veterinary Nurse
Vets4Pets Stechford
Birmingham, West Midlands
01.2020 - 01.2026
Managed client communications via phone and email to ensure timely responses.
Established strong relationships with clients, promoting loyalty and repeat visits.
Conducted training sessions for colleagues on supplemental products to enhance sales skills.
Coached Student Veterinary Nurses towards qualification, fostering professional development.
Resolved informal client complaints effectively to prevent escalation.
Implemented new protocols for booking diagnostic tests and surgical procedures.
Educated pet owners on animal health topics during nursing clinics.
Maintained stock levels and coordinated orders with suppliers.
Student Veterinary Nurse
Vets4Pets
Birmingham
08.2017 - 11.2020
Receptionist
Vets4Pets
Sheldon
10.2015 - 08.2017
Education
City & Guilds Level 3 Diploma - Veterinary Nursing
Solihull College
Solihull, West Midlands
09.2017 - 03.2020
Level 3 Diploma - Media Studies
Solihull College
Solihull, West Midlands
09.2012 - 06.2014
Secondary School -
Park Hall Academy
Castle Bromwich, West Midlands
08.2007 - 05.2012
Skills
Trustworthy and Honest
Cat Friendly Clinics
Communication
Confident Animal Handling
Teamwork
Able to work under pressure
Independent Work
Compassionate and Caring Nature
Computer Skills
Certification
ISFM Certificate in Feline Nursing, 2023
Principles of Leadership and Management at Level 2
Interests
Spending time with family
Cooking & Baking
Hiking
Reading & Writing
Traveling
Listening to music
Musical Theatre
Timeline
Registered Veterinary Nurse
Vets4Pets Stechford
01.2020 - 01.2026
City & Guilds Level 3 Diploma - Veterinary Nursing