Compassionate Carer providing exceptional levels of support to elderly, working to improve levels of independence and self-respect. Providing day-to-day care, compassionate conversation and consistent support equally for all resident.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Carer
Tigh Na Muirn
Monifieth , Angus
11.2025 - Current
Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among residents.
Aided clients with bedtime routines, washing and dressing.
Created positive relationships with residents, through practical support, improving overall quality of life
Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
Managed aggressive and threatening behaviour, working with clients suffering mental health disorders.
Front of House Staff Member
Korean BBQ Dundee
Dundee, Angus
04.2025 - 11.2025
Completed opening and closing procedures, following cleaning checklists.
Maintain a high level of awareness, ensuring guest safety around hot grills, while providing attentive and responsive service.
Resolved customer complaints and inquiries in a calm manner.
Assisted customers by making customized menu item recommendations to best suit needs.
Communicated needs to management for escalating issue resolution.
Operated cash register, till usage for customer.
Monitored customer food preferences to determine focus of sales efforts.
Cleaned and sanitized work areas, equipment, and dishes.
Memorised Menu/Ingredients and gave recommendations for customer satisfaction.
Crew Member
Mcdonalds
Dundee, Angus
10.2024 - 04.2025
I have been selected by most of my managers to be their star of the shifts thrice and actually been voted to be the employee of the month for December.
Placed orders into POS systems and handled cash and credit transactions.
Followed all safety and security procedures to reduce risks.
Handled customer complaints in a professional and courteous manner.
Memorized food and drink recipes to prepare orders with speed and accuracy.
Packaged and labeled to-go and delivery orders for pickup.
Recommended menu items according to customer preferences and dietary restrictions.
Served customers in eating places that specialized in fast service and inexpensive carry-out food.
Banquet Server / Bartender at Tigh-Na-Mara Seaside Spa Resort & Conference CentreBanquet Server / Bartender at Tigh-Na-Mara Seaside Spa Resort & Conference Centre