Kyriaki Grandage
Mobberley,ENG
Summary
Sales professional with over 30 years of experience in retail, specializing in luxury jewelry and cosmetics with top brands like Lancôme. Proven expertise in consultative selling and translating brand narratives into measurable sales growth. Committed to enhancing customer experiences and achieving team objectives in dynamic luxury environments.
Confident in assisting customers and driving sales, bringing excellent communication and problem-solving skills to role. Adept at building rapport with clients and providing tailored solutions to meet their needs. Aim to contribute to increased customer satisfaction and sales growth.
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Sales advisor
Randalls Independent Jewellers
Altrincham, Trafford
07.2019 - Current
- Achieved seamless daily operations by expertly managing cash handling and ordering processes.
Realised creative jewellery designs through collaboration with suppliers, ensuring continuous stock availability.
Secured media attention by effectively communicating with reporters, enhancing brand reputation.
Delivered visually appealing merchandising displays that attracted customers and boosted sales.
Enhanced shop's social media presence, resulting in increased follower engagement and brand loyalty.
Account manager
L'oreal
Altrincham, Trafford
08.2017 - 07.2019
- Assured timely delivery of products and services to meet customer expectations..
- Collaborated with sales team for achieving shared objectives.
- Established strong rapport with clients through regular communication.
- Prepared detailed reports to provide insight into account performance.
Make Up Sales Advisor
L'oreal
Altrincham, Trafford
09.2008 - 08.2017
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Conducted market research, gaining insights into competitors' strategies.
- Increased sales through effective negotiation and persuasion techniques.
- Assisted in stock taking for accurate inventory management.
- Attended training sessions regularly to keep abreast with latest sales techniques.
Education
City and Guild Level 2 Make Up - Cosmetics
South College Trafford
Altrincham, Trafford 09.2006 - 05.2008
Skills
- Make Up Artist
-Sales Techniques
- Customer Service
Marchandisng
stock Ordering
Affiliations
Enjoy Volunteering both with our local Church Youth Group and Loog Good Feel Better, providig make overs for cancer patients at Christie Hosiptal
Accomplishments
Student of the Year Award at South Trafford College
Employee of the Month L'Oreal
Certification
DBS Check
Languages
English
Fluent
Greek
Native
Timeline
Sales advisor
Randalls Independent Jewellers
07.2019 - Current
Account manager
L'oreal
08.2017 - 07.2019
Make Up Sales Advisor
L'oreal
09.2008 - 08.2017
City and Guild Level 2 Make Up - Cosmetics
South College Trafford
09.2006 - 05.2008