Kyra Martin
Ballynahinch,Ards and North Down
Summary
Passionate about helping others and being a part of something meaningful. A highly skilled professional with expertise in teamwork and collaboration, influential communication, and strategic visioning. Has experience working with children in education and fundraising organisations. Demonstrates advanced computer literacy and proficiency in data collection and analysis, complemented by a creative flair in music production, song-writing, drawing, and design. Ambitious with leadership proficiency, known for persuasive presentation skills and a compassionate approach. Committed to achieving excellence through hard work, self-motivation, and organisation. Seeks to apply these skills towards meaningful impact in future pursuits.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work history
Barista
Blue Cedar Cafe
Ballynahinch, Newry Mourne and Down
2024.09 - Current
- Provided a welcoming atmosphere to customers, promoting return visits.
- Provide friendly, efficient, and personalised customer service.
- Collaborating with team members during busy periods, improving workflow efficiency.
- Operate coffee machines, grinders, blenders, and other café equipment safely and effectively.
- Provided support in social media marketing of the business
- Manage cash register operations, process payments, and handle customer transactions accurately.
- Provide friendly, efficient, and personalised customer service.
- Maintained cleanliness of the café area whilst preparing orders.
BSO CECES Office Administrator
HSC Equipment and Continence Services
Lisburn, Lisburn and Castlereagh
2024.02 - 2024.09
- Assisting clients with care and kindness while handling sensitive queries and problems.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
- Data collection, analysis and procurement - computing and paperwork.
- Booking and arranging delivery journeys for clients.
- Call operations and communication - providing excellent customer service throughout Northern Ireland, UK.
- Information and data protection, handling and organisation.
- Organising and collecting product data for distribution.
Horticultural Customer Advisor (Part Time)
Dobbies Garden Centres
Lisburn, Lisburn and Castlereagh
2023.10 - 2024.01
- Assisting customers by providing advice and guidance on plant care and maintenance.
- Handling in-store duties such as till operation, staff coordination and stock collection.
- Taking care of the indoor plants and ensuring an attractive display
- Greeted each customer warmly, creating a friendly shopping environment.
- Trained new cashiers on store policies and procedures to maintain standards.
- Maintained a clean and organised workspace to ensure efficient service.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Helped meet business needs by working extra shifts.
Media Analyst Consultant (Remote/Temp)
Meltwater (UK) Ltd
London
2023.07 - 2023.08
- Tracking and analysing media coverage of products and services.
- Collecting, researching and organising relevant data and websites for the specified projects using Excel and Microsoft Teams.
- Analysing social media platforms, current trends and public demand.
- Communicating information and data collection statistics with head office officials using Zoom and Microsoft Teams.
- Analysed competitor activities, resulting in stronger competitive positioning.
Children's Forest School (Part Time) Assistant
Wandering Wild Forest School
Crossgar, Newry Mourne and Down
2020.10 - 2023.08
- Supervise children and ensure child safety outdoors.
- Coordinate outdoor activities, games and crafts.
- Practice and teach outdoor survival skills, including outdoor cooking, foraging, tool-making, and fire safety.
- Developed and maintained positive, impactful relationships with children, facilitating improved learning outcomes.
- Assist children in learning about nature, local wildlife, and the outdoors.
Classroom Assistant - Primary 1
Cedar Integrated Primary School
Crossgar, Newry Mourne and Down
2022.10 - 2023.07
- Created an inclusive learning environment by promoting respect and empathy among students.
- Adapted teaching materials to suit individual learner needs for personalised education.
- Managed classroom resources effectively, ensuring accessibility for all pupils.
- Accompanied students on field trips for safety and logistical support.
- Promoted positive behaviour within the classroom setting, enhancing overall learning experience.
- Provided one-on-one assistance to students struggling with coursework, aiding their understanding of complex topics.
- Ensured a safe learning environment by monitoring student behaviour.
- Assisted in lesson planning, resulting in engaging class sessions.
Education
Bachelor of Arts - Music Production & Sound Engineering
Point Blank Music School
London 2020.09 - 2023.07
A-Levels -
Deutsche Internationale Schule
Johannesburg 2015.01 - 2019.11
Skills
- Teamwork and Collaboration
- Microsoft Office Programmes
- Compassionate
- Friendly & Social
- Advanced Computer literacy
- Influential communication
- Data Collection and Analysis
- Strategic visioning
- Hard Working
- Self-Motivated
- Fast Learner
- Creative
- Responsible
- Organised
- Music Production & Song-Writing
- Drawing and Design
- Bilingual
- Persuasive presentation
- Leadership proficiency
Affiliations
- Song Writing and Composing
- Gardening
- Art & Drawing
- Baking
- Graphic Design
- Volunteering
Languages
English
Fluent
Afrikaans
Upper intermediate
German
Elementary
Accomplishments
- Deutsche Sprachdiplom A2 (DSD) der
Kultusministerkonferenz (11/2019)
German Language certificate awarded by the Federal Republic of
Germany for German as a foreign language abroad.
- Artist Merit Award (12/2018)
For consistent excellence in the Arts
NOTABLE PROJECTS
Mission Week Programme- Youth Leadership and Volunteering (2023 to 2025) - Assisting the local youth and community in Ballynahinch, working alongside The Edge and local churches in a summer outreach programme for young children and adults.
Assisting Elderly Glenzicht Retirement Village, Johannesburg - Visited and assisted the elderly by helping them clean their homes and keeping them company.
Composition & Song Writing, Recording & Releasing - Composing multiple songs, film scores and music pieces for various short films and personal music projects. Self-releasing and recording music while marketing my own music brand.
Leadership & Volunteering in my Local Church -
Working with my local church and assisting in leading weekly youth programmes, games, and run events.
Technology / Hard Skills
Microsoft Office, Excel, Canva, Elms2, GIMP, DaVinci Resolve, Research & Data Software, Various Social Media, Home Recording, Ableton Live, Unity
Timeline
Barista
Blue Cedar Cafe
2024.09 - Current
BSO CECES Office Administrator
HSC Equipment and Continence Services
2024.02 - 2024.09
Horticultural Customer Advisor (Part Time)
Dobbies Garden Centres
2023.10 - 2024.01
Media Analyst Consultant (Remote/Temp)
Meltwater (UK) Ltd
2023.07 - 2023.08
Classroom Assistant - Primary 1
Cedar Integrated Primary School
2022.10 - 2023.07
Children's Forest School (Part Time) Assistant
Wandering Wild Forest School
2020.10 - 2023.08
Bachelor of Arts - Music Production & Sound Engineering
Point Blank Music School
2020.09 - 2023.07
A-Levels -
Deutsche Internationale Schule
2015.01 - 2019.11