Kylie Mpofu
Summary
Aspiring digital forensics analyst with a strong academic foundation in Computer Science and Digital Forensics from Keele University. Skilled in data management, problem-solving, and critical analysis. Experienced in customer service and administrative roles, demonstrating excellent communication, organizational skills, and attention to detail.
Overview
7
7
years of professional experience
Work history
Admin/Customer Service Assistant
Manchester Private Hospital
Liverpool
08.2020 - Current
- Managed sensitive personal data with confidentiality and precision
- Maintained detailed records, showcasing strong organizational skills.
- Provided customer support, solving complex queries efficiently.
Hostess
Broad Green Royal Hospital
Liverpool
10.2022 - 01.2023
- Adapted to sensitive settings while working with critical care teams
- Developed effective communication skills through patient interactions.
Volunteer Admin Assistant
Liverpool Cosmetic Clinic
Liverpool
07.2018 - 08.2018
- Organised patient records for easy access and improved operational efficiency
Education
Bachelor of Science - Computer Science (Digital Forensics)
Keele University
Keele 09.2023 -
GCSEs -
Liverpool Lifesciences UTC
LiverpoolSkills
Operating Systems
- Windows
Languages
- Java(beginner level)
- Linux
Cyber Security knowledge
- Familiarity with GDPR and data privacy regulations
- Network security fundamentals
- Database querying and management
Microsoft Skills
- Word
- Outlook
- Excel
- Powerpoint
Soft skills - Communication, Problem solving, Teamwork and collaboration, Attention to detail, Ethics and integrity, Adaptability
References
References available upon request.
Timeline
Bachelor of Science - Computer Science (Digital Forensics)
Keele University
09.2023 -
Hostess
Broad Green Royal Hospital
10.2022 - 01.2023
Admin/Customer Service Assistant
Manchester Private Hospital
08.2020 - Current
Volunteer Admin Assistant
Liverpool Cosmetic Clinic
07.2018 - 08.2018
GCSEs -
Liverpool Lifesciences UTC
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