Housekeeping Cleaner
North gong hotels pty lmt
Wollongong, Australia
03 2022 - 02 2024
- Maintained flexible working patterns to best suit evolving customer needs.
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Interacted positively and professionally with residents, maintaining excellent service standards.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
- Communicated with other staff to determine best use of resources and guest care.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Meticulously vacuumed, dusted and tidied guest rooms.
- Reduced waiting times through effective time and resource management.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Delivered front of house duties with warm and professional manner.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Acted as first point of contact for wide range of personnel.
- Took and communicated messages to minimise interruptions to staff workflows.
- Located information and records quickly to assist with ad-hoc queries.
