Kylie Hunter

• Designed comprehensive, engaging resources in line with programmes of study, building scientific understanding and confidence.
• Evaluate student performance on tasks using observation, performance-based tasks and other standard test practices.
• Mentored, coordinated and supported teaching assistants in performing tasks.
• Taught academic scientific concepts, clearly explaining modern uses and implications to make curriculum relevant to everyday life.
• Encouraged and supported students in conducting research for solo science projects.
• Developed inquisitive students, teaching varied processes and methods of discovery to inspire further scientific inquiry.
• Followed health and safety procedures to keep students safe.
• Made classrooms safe environments for students to comfortably ask questions and voice concerns.
• Wrote suitable assessments and delivered helpful feedback to students.
• Provided extra resources, support and interventions to help struggling students catch up.
• Instructed students on proper use of equipment, chemicals and materials.
• Worked with head of science to develop, implement and monitor schemes of work, course delivery and pupil survey in line with school policy.
• Differentiated lessons when necessary to give all students access to curriculum regardless of disability, English proficiency or instructional level.
• Utilised expert classroom management to maintain well-structured, smooth-running lessons in line with student development objectives.
• Collected, analysed and tracked data on student progress.
• Attended additional CPD and workshops to improve knowledge and skills and discover new methods of delivering content.
• Adapted teaching methods and materials to meet students' varying needs and interests.
• Took classes and attended workshops to improve knowledge and skills and discover new methods of delivering content.
• Met with other professionals to discuss individual student needs and progress.
• Planned learning strategies, activities and materials to reflect needs of individual students.
• Used exemplary teaching and behaviour management strategies to manage class atmosphere.
• Generated ongoing assessments of student achievement through formal and informal testing.
• Managed student behaviour, intervening in crisis situations to resolve conflicts.
• Assisted SEN students in regular classes with assignments.
• Conferred with parents or guardians, teachers, counsellors and administrators to resolve student behavioural and academic issues.

• Recorded and processed customer data accurately.
• Established positive relationships with clients by going extra mile to build rapport.
• Managed high-volume customer queries simultaneously through effective multitasking.
• Offered detailed advice on product and service benefits.
• Participated in staff meetings to discuss new developments.
• Offered prompt solutions to maintain customer satisfaction.
• Expressed care, patience and empathy when handling customer interactions for personalised experience.
• Offered recommendations to customers based on specific situations, priorities and obstacles.
• Tracked orders and processed refunds for new and existing customers.
• Escalated complex issues in line with internal best practices for swift resolution.
• Adhered strictly to policies and procedures for continued company compliance.

• Registered and updated accurate customer information on database.
• Recorded and processed customer data accurately.
• Established positive relationships with clients by going extra mile to build rapport.
• Managed high-volume customer queries simultaneously through effective multitasking.
• Recorded customer communications to maintain proper documentation.
• Converted at-risk customers through targeted selling.
• Identified customer issues and provided mutually-beneficial solutions.
• Diffused conflict to resolve complaints patiently and professionally.
• Maintained product and service knowledge for reliable customer guidance.

As previously stated

As previously stated.