Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Kyle Stevenson

Kilmarnock

Summary

Organised and energetic individual with strong interpersonal, communication and time management skills. Experienced in planning recreational programmes based on identified patron needs and market trends. Proactive in maintaining high standards and meeting targets.

Overview

7
7
years of professional experience

Work history

Advanced Telecommunications Engineer

Openreach
03.2021 - Current
  • Installed, maintained and monitored fibre optic telecommunication systems
  • Identified and resolved issues with current network systems to achieve maximum capability
  • Planned work load and recorded completed tasks to ensure time restrictions were met
  • Resolved complex issues, applying troubleshooting and critical thinking to address numerous technical solutions.

Cinema Manager

ODEON Cinemas
Kilmarnock
10.2019 - 03.2021
  • Managed finances and administrative requirements to keep centre operating according to targets.
  • Directed public-facing and support teams to complete quality, cost-effective work on schedule.
  • Maintained strong working relationships with colleagues and senior management.
  • Created safe working protocols and assessed employee capability levels to keep all staff safe.

Assistant Manager

Costa Coffee (Odeon)
Kilmarnock
09.2017 - 10.2019
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
  • Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
  • Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.

Education

Scottish Qualifications Certificate -

James Hamilton Academy
Kilmarnock, East Ayrshire

Skills

  • Creative problem solving
  • Relationship building
  • Coaching and mentoring
  • Analytical and Critical Thinking
  • Excellent Communication
  • Administrative office operations

Affiliations

  • Playing sports, including golf and tennis
  • Playing guitar

Accomplishments

  • Got promotion from engineer to advanced engineer within first year
  • Oversaw top performing Costa within Odeon in terms of KPI and feedback

References

References available upon request.

Timeline

Advanced Telecommunications Engineer

Openreach
03.2021 - Current

Cinema Manager

ODEON Cinemas
10.2019 - 03.2021

Assistant Manager

Costa Coffee (Odeon)
09.2017 - 10.2019

Scottish Qualifications Certificate -

James Hamilton Academy

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