Accomplished professional with a strong focus on quality assurance and decision-making prowess. Demonstrates exceptional time management, ethical judgement, and organisational expertise. Proven track record in customer service, team leadership, and sales expertise, with a keen ability to build relationships and manage employees effectively. Skilled in order processing, inventory control, and departmental delegation, ensuring efficient operations and product loss prevention. Expertise in merchandising and departmental staff supervision, with a focus on sales figures analysis and Key Performance Indicator monitoring. Proficient in EPOS systems, product knowledge, order management, forklift operation, and electric pallet truck usage. Committed to driving business success through strategic decision-making and operational excellence. I am also handy with tools as i have past experience of working as a labourer when i left school, i did this for 4 years and developed skills which have also come in handy with my current job. I have a full UK driving license and love driving and working outside.