Kyle Parker
Headley,United Kingdom
Summary
Dynamic and results-driven professional with a robust skill set in leadership, strategic planning, and customer relationship management systems. Demonstrates exceptional resilience under pressure and excels in crisis handling, ensuring health and safety compliance while maintaining cultural awareness. Adept at effective delegating and influential communication, fostering inspiring motivation within diverse environments. Proficient in budget planning, profit and loss analysis, staff recruitment, and team leadership. Committed to enhancing customer service through constructive criticism and influential communication.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Manager
Onestop
Headley, Hampshire
09.2024 - Current
- Managed team dynamics by implementing conflict resolution strategies.
- Optimised resource allocation for increased profits.
- Boosted department efficiency by streamlining operational processes.
- Led performance reviews, identified areas for improvement.
- Fostered a positive work environment with regular team-building activities.
- Maintained inventory control, reduced stock shortages.
- Delegated tasks efficiently to maximise productivity.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
CTM
Sainsbury's Local
Grayshott, Hampshire
06.2024 - 09.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
CSA
onestop
Headley, Hampshire
08.2022 - 05.2024
- Contributed to team success by meeting set targets regularly.
- Explained complex information clearly, resulting in better understanding for customers.
- Trained new staff members on company procedures, enhancing overall productivity.
- Provided accurate information with detailed product knowledge.
- Maintained professional attitude whilst dealing with difficult customers, ensuring resolution of complaints.
- Provided feedback from customers to the management for product improvement and enhancements.
- Handled multiple tasks simultaneously whilst maintaining quality standards.
Education
A-Levels - Bussiness
Alton College
Alton, Hampshire 09.2021 - 06.2023
Skills
- Effective delegating
- Customer relationship management systems
- Inspiring motivation
- Influential communication
- Constructive criticism
- Leadership in diverse environments
- Crisis handling
- Staff recruitment
- Budget planning
- Profit and Loss Analysis
- Resilience under pressure
- Health and Safety Compliance
- Customer Service
- Cultural awareness
- Leadership skills
- Team Leadership
- Strategic planning
Timeline
Manager
Onestop
09.2024 - Current
CTM
Sainsbury's Local
06.2024 - 09.2024
CSA
onestop
08.2022 - 05.2024
A-Levels - Bussiness
Alton College
09.2021 - 06.2023
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